Application Support

**About Aptia**

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.

In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.

And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role.

**Job requirements**

Application Support & Deployment
**Summary**:

- AWS Knowledge / Experience, AWS cloud practitioner / Cloud Solutions Architect Associate certificated preferred
- Support experien ce in a financial service regulated environment.
- System admin experience in Windows server 2012+ environment
- Relevant work experience in Linux or Windows systems administration
- Awareness of AWS overall, including EC2, VPC, AWS Cloud Watch, Storage and Security Groups.
- Working knowledge of SSL certs
- Intermediate knowledge of troubleshooting Networking and load balancing topology.
- Working knowledge of IIS and tomcat
- Extensive knowledge of Middleware technologies and hands-on experience
- Deploy and support products for clients in the US and internationally.
- Create new environments, carry out software deployments, and manage estates.
- Work closely with the Technical Lead to enhance service delivery.
- Provide support outside of normal office hours for issue resolutions and deployments.
- Maintain records of support issues and deployments for KB
- Assist with installations, configurations with various teams across the business.
- Understanding and experience in using cloud platform propriety platform services and tooling including at a minimum Compute,
- Understanding best practices and how to secure cloud resources for a highly regulated enterprise environment.
- Windows Server operating systems
- Windows automation tools such as PowerShell.
- Knowledge and experience of cloud well architected frameworks and adoption principles
- Contribute to the design, management & maintenance of our AWS hosted infrastructure covering our dev, UAT and production environments.
- Provide a resilient, scalable, and secure platform.
- Being actively involved in exciting new research projects and proof of concepts
- Ensure that all duties are carried out with the aim of protecting customers and improving customer experience.
- Full understanding of the development lifecycle & methodologies
- Credible and professional
- Able to challenge appropriately and present solutions.
- Excellent oral and written communication skills and strong customer focus.
- Ability to juggle many tasks in a fast-moving environment. Excellent organisational and communication skills.
- Self-starting and able to work on own initiative.
- High attention to detail
- Driving delivery and continuous improvement

Nice to have:

- SharePoint Administrator
- Presconnect, Kofax
- Informatica
- PowerShell
- Monitoring tool i.e. Datadog, Opsview, Nagios, etc

Qualification:
- BTech or bachelor’s degree in Information Technology or equivalent

AWS Certified - preferable.

Any other Professional cloud certification

**Experience**:

- 8 - 10 years of relevant experience in supporting Applications, Middleware, Web servers.

**Summary**:

- AWS Knowledge / Experience, AWS cloud practitioner / Cloud Solutions Architect Associate certificated preferred
- Support experien ce in a financial service regulated environment.
- System admin experience in Windows server 2012+ environment
- Relevant work experience in Linux or Windows systems administration
- Awareness of AWS overall, including EC2, VPC, AWS Cloud Watch, Storage and Security Groups.
- Working knowledge of SSL certs
- Intermediate knowledge of troubleshooting Networking and load balancing topology.
- Working knowledge of IIS and tomcat
- Extensive knowledge of Middleware technologies and hands-on experience
- Deploy and support products for clients in the US and internationally.
- Create new environments, carry out software deployments, and manage estates.
- Work closely with the Technical Lead to enhance service delivery.
- Provide support outside of normal office hours for issue resolutions and deployments.
- Maintain records of support issues and deployments for KB
- Assist with installations, configurations with var