Call Centre Agent

ABOUT THE ROLE: We are hiring a Survey Operations Executive (Telephony) to manage daily operations, ensure smooth execution of outbound calls, and uphold high-quality standards. The role involves overseeing call agent performance, providing guidance, and implementing best practices to improve efficiency. You will work closely with internal teams to drive...

Job Description: Call Center Executive Position Overview: As a Call Center Executive, you will be the primary point of contact for customers, handling their inquiries, providing assistance, and resolving their concerns. Your role will involve utilizing effective communication skills, providing exceptional customer service, and utilizing relevant software...

Urgent hiring Call Center Executive with 1+ years relevant experience at reputed multispeciality hospital in Pune. Qualification : Any Graduate/ Post Graduate. - Job Description: - They handle incoming calls from customers seeking assistance or making inquiries - They may also make outbound calls to follow up on customer issues, conduct surveys, or provide...

Urgent hiring Call Centre Executive for reputed multispecialty hospital at Pune. Roles and Responsibilities: To provide accurate information to all Patient callers & resolve queries raised during the calls. Attending all incoming calls received on Hospital helpline number. Handling inquiries from all current & new channels that may be used by the...

Job Description: Call Center Executive Position Overview: As a Call Center Executive, you will be the primary point of contact for customers, handling their inquiries, providing assistance, and resolving their concerns. Your role will involve utilizing effective communication skills, providing exceptional customer service, and utilizing relevant software...

**Job Posting: Sales Specialist** **Company**: Viosynergy Pvt Ltd.**Job Type**: Full-Time**Experience Level**: Mid-Level **About Us**: Viosynergy supports the hospitality industry by offering robust back-end services. We are looking for a detail-oriented Sales Specialist to manage key sales processes, ensure seamless communication with hotels and clients,...

Outbound Call to customers for capturing their experience with the company's service. - Conduct minimum calling requirement as informed. - Identify potential areas of compliance vulnerability and risk in Branch S2S sourcing during customer interaction. - Identify compliance issues and capture the required details as a part of audit evidence **Job Types**:...

Job Title: Senior Operations Manager – Call Centre / BPO OperationsExperience:10+ Years (with minimum 4–5 years in a leadership/operations management role) Location:Pune Notice Period: Immediate JoinerAbout The RoleWe are seeking an experiencedSenior Operations Managerwith a proven background incall centre/BPO operations management. The ideal candidate...

Experience Minimum 1012 years of experience in call centre operations with least 5 years in a leadership or managerial role. Proven track record in managing large-scale, 24/7 Emergency Call Center or Response Operations. Key Responsibilities o Oversee day-to-day operations of the ERC, ensuring efficiency and SLA adherence. o Develop and implement protocols...

JOB DESCRIPTIONS TELESALES & CALL CENTER AGENT RESPONSIBILITIES - Management and resolution of customer complaints - Identify and escalate issues to supervisors - Provide service information to customers - Research, identify, and resolve customer complaints using applicable software - Route calls to appropriate resources - Recording details of comments,...