Call Centre Executive

7 days ago


Pune Maharashtra, India Rao Hospital Full time

Urgent hiring Call Centre Executive for reputed multispecialty hospital at Pune.

Roles and Responsibilities:
To provide accurate information to all Patient callers & resolve queries raised during the calls.
Attending all incoming calls received on Hospital helpline number.
Handling inquiries from all current & new channels that may be used by the Hospital for business generation.
Would be responsible for the closure of caller requests. Needs to coordinate with the consultants/ HODs/ Floor Managers etc.till a proper resolution is arrived at.
Record management: Call Registration in software and Maintain Call Reports etc.

Salary : Rs.18,000/- to Rs.25,000/-(Subject to Qualification, Experience & Current CTC).

Notice Period : Immediate/ max 30 Days.

HR Team, 7972938380

Schedule:

- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Call Centre Executive with Multispeciality Hospital: 2 years (preferred)

**Language**:

- Marathi fluently (preferred)
- English & Hindi fluently (preferred)

Work Location: In person



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