Guest Relation Associate
1 week ago
Greet guests upon their arrival and provide them with information about the hotel and the surrounding area
- Manage and handle guest check-ins and check-outs
- Resolve any guest complaints or issues in a professional and timely manner
- Coordinate with other departments such as housekeeping, food and beverage, and maintenance to meet guests’ needs
- Provide information and assistance about facilities, services, and local attractions
- Make room reservations and handle special requests, like room upgrades or special celebrations
- Monitor guest satisfaction and gather feedback to improve services
- Ensure compliance with health, safety, and hygiene standards
- Process payments and maintain accurate records of all transactions
- Follow up with guests to ensure their satisfaction after their stay
Pay: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8697948120
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