Hiring For Guest Relations Agent

3 weeks ago


Hyderabad Telangana, India 2COMS Full time

Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay They are responsible for delivering personalized service and ensuring guests have a memorable experience The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner Responsibilities Warmly and professionally greet and welcome arriving guests Assist with seamless check-in and check-out processes Provide comprehensive information about hotel services local attractions and travel directions Demonstrate patience and problem-solving skills when handling guest complaints and requests Proactively address service issues based on guest feedback Collaborate with various departments such as housekeeping concierge and room service to ensure guest satisfaction Maintain accurate guest records using the Property Management System PMS Organize special services including birthday setups airport transfers and wake-up calls Provide extra attention to detail for VIP and repeat guests Actively promote hotel services amenities and upgrades as appropriate Requirements 3 years of experience in a customer service or hospitality role Excellent communication and interpersonal skills Strong problem-solving abilities Familiarity with Property Management Systems PMS is a plus Ability to remain calm and professional in high-pressure situations Flexibility to work in shifts including weekends and holidays



  • Hyderabad, Telangana, India Akoya Hotels Full time

    Job Summary: Key Responsibilities:Guest Relations: - **Guest Welcome & Orientation**: Warmly welcome guests upon arrival, assist with luggage, and provide essential information about hotel facilities, services, and local attractions. - **Personalized Service**: Proactively anticipate guest needs and preferences, offering personalized recommendations and...

  • Guest Service Agent

    6 days ago


    HITEC City, Hyderabad, Telangana, India Akoya Hotels Full time

    **Job Summary**: The Guest Service Agent is the first point of contact for our guests, providing exceptional service and ensuring a seamless and memorable experience from arrival to departure. This role requires a friendly, professional, and efficient individual with excellent communication and problem-solving skills. The Guest Service Agent is responsible...


  • Secunderabad H.O, Hyderabad, Telangana, India Secunderabad Club Full time ₹ 14,40,000 - ₹ 36,00,000 per year

    Key ResponsibilitiesSupervision: Directly supervise front office staff, including receptionists and guest service agents, ensuring they perform their duties effectively and courteously.Guest Relations: Greet and check in guests, manage reservations, and handle guest complaints to ensure a positive experience.Staff Management: Train, schedule, and evaluate...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24140779 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Hyderabad, Plot No 132 Miyapur Road, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...


  • Gachibowli, Hyderabad, Telangana, India HR PRO Consulting Full time

    Hiring: Guest Relationship Manager (GRM) Experience: 1-3 Years CTC: Up to ₹4 LPA Industry: Interior **Required : Flexibility to work** **weekends and holidays.** Preferred: Immediate Joiners / Max 15 Days Locations: Bangalore: Indiranagar, JP Nagar, HSR, Yelahanka Requirement: Fluency in Hindi and Kannada language is mandatory. Key...


  • Gachibowli, Hyderabad, Telangana, India HR PRO Consulting Full time

    Hiring: Guest Relationship Executive (GRE) Experience: 1-3 Years CTC: Up to ₹4 LPA Industry: Interior **Required : Flexibility to work** **weekends and holidays.** Preferred: Immediate Joiners / Max 15 Days Locations: Hyderabad: Gachibowli/Jubilee Hills Requirement: Fluency in Hindi and Telugu language is mandatory. Key Responsibilities: Welcome...


  • Hyderabad, Telangana, India OdeSpa Full time

    **Position Title**: Guest Relations Executive **Location**: Bangalore **Reports To**: Spa Manager / Operations Manager **Key Responsibilities**: - **Guest Interaction**: - Greet and welcome guests upon arrival, ensuring a positive first impression. - Assist guests with inquiries about spa services, treatments, and products. - Provide guests with detailed...


  • Film Nagar, Hyderabad, Telangana, India vagarious solutions pvt.ltd Full time

    Hiring for **Guest Relation executive** **( Females )** Experience: - 3+years into **Wellness, Hospitality or saloon industry.** Qualification: - Graduate / Diploma Location: - Film Nagar Salary: - 18000-30000 Skills: - Guest Handling, staff Management, Appointment & Schedules, Issue Resolution, Sales & Marketing, Coordination. Notice Period: -...


  • Hyderabad, Telangana, India TELANGANA SPICE KITCHEN Full time

    We are looking for enthusiastic and passionate Guest Relations Executives with a minimum of 3 years experience in Hotels or Restaurants. Welcome guests with warmth and professionalism, creating a positive first impression Engage with guests to understand their preferences, special occasions, and any specific needs. Collaborate with the hostess to manage...


  • Hyderabad, Telangana, India PVR INOX LTD Full time

    *Supervision of Guest Assistance. *Execute all the guest relations activities to achieve maximum guest satisfaction index scores. *Provide training to staff on customer interaction, service standard and communication skills. *Generate Monthly Sales reports and performance reports. *Escorting the guests at all times. *Preparing report of the feedback...