Digital Subscription Renewal Representative

2 weeks ago

Bengaluru, India Informatica Full time

**Build Your Career at Informatica**:
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

**Digital Subscription Renewal Representative**:
You will report to the Manager, Subscription Renewals.

You will be a Renewal Representative with proven results and recognised success in account management within the software industry and the region. You can work with many individuals both within the customer accounts and within Informatica. You can work competitively while demonstrating confidence, and the highest standards of integrity and credibility. You are committed to the success of Informatica..

**Technology You'll Use**:
Renewals process, Sales Lifecycle, Order Management

**Your Role Responsibilities? Here's What You'll Do**:

- Meet or exceed defined monthly, quarterly, and annual sales quota
- Help with accurate forecasting and weekly reporting
- Secure appropriate order information, per Informatica business process
- Obtain a clear understanding of Informatica product and support value proposition
- Understand customer licence purchase and renewal history
- Co-term customer renewals.
- Discover and maintain certain customer data.
- Help qualify the buying process, budget and timeframe
- Deliver validated renewal quotes to customers 180 days in advance of expiration
- Manage customer negotiations
- Manage ongoing customer success
- Help with internal customer renewal status/history inquiries
- Collaborate and work together with Field/Inside Sales team.
- Maintain professional internal and external relationships

**What We'd Like to See**:

- Ensure accuracy of CRM data and sales activity tracking
- Position up-selling and create cross-sell leads.
- Obtain a clear understanding and adherence to Informatica Sales process and policies
- Respond to/research/follow up

**Role Essentials**:

- History of over-achievement of sales quotas and recognised success.
- Analytical, data manipulation and other technical skills
- Work while demonstrating confidence and maintaining integrity and credibility.
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 1+ years of relevant professional experience

**Perks & Benefits**:

- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

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