Customer Relationship Executive

1 week ago

Delhi Delhi, India Ezyschooling Full time

**Job description**

**Company Description**

**Role Description**
- This is a full-time **on the road job** for a _**Customer Success Manager**_. You will have to visit various locations to represent company and build relationships with existing and potential clients.
- The Customer Success Manager will be tasked with day-to-day management of customer accounts, conducting meetings with them, ensuring high levels of customer satisfaction.
- The Customer Success Manager will also be responsible for customer data, visiting the various customers in **Pan India, **as required by the company.
- Creating and identifying the trends, building and sustaining customer relationships, and delivering excellent customer service.

**Qualifications**
- Customer satisfaction, retention, and service skills.
- Ability to build and maintain strong customer relationships.
- Excellent verbal and written communication skills, strong nonverbal communication skills required, good personality and body language.
- Experience in the education industry is a plus.
- Bachelor's degree or higher in Business Administration, Marketing, or related field.
- Presentation skills are must.

**Benefits**:

- Cell phone reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Can you travel within India for work?

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 31/01/2024

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