Guest Services Officer

Responsibilities:Greet guests warmly upon arrival and efficiently manage check -in and check -out processes.Address guest inquiries, requests, and special accommodations with prompt and personalized service.Provide detailed information about hotel amenities, services, and nearby attractions.Anticipate guest needs and deliver tailored solutions to enhance...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...

Job Description Responsibilities: Greet guests warmly upon arrival and efficiently manage check-in and check-out processes. Address guest inquiries, requests, and special accommodations with prompt and personalized service. Provide detailed information about hotel amenities, services, and nearby attractions. Anticipate guest needs and deliver tailored...

Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground...

We are looking for a highly skilled and experienced Guest Service Associate to join our Housekeeping team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage front desk operations, including handling guest inquiries and resolving...

Urgent Requirement for a Guest Service Attendant for a Topmost brand Restaurant chain at KOLKATA. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹16,000.00 - ₹17,000.00 per month Schedule: - Rotational shift **Experience**: - total work: 1 year (preferred)

1. Administer guests’ departure on everyday basis. 2. Monitor the reservation inquiries and assist hotel authority to increase revenue. 3. Manage client communication and give assistance on phone as well as in person too. 4. Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business. 5. Monitor...

**Job Number** 23193119 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 24144944 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...