Hiring for Guest Service Officer
1 week ago
Job Description Responsibilities: Greet guests warmly upon arrival and efficiently manage check-in and check-out processes. Address guest inquiries, requests, and special accommodations with prompt and personalized service. Provide detailed information about hotel amenities, services, and nearby attractions. Anticipate guest needs and deliver tailored solutions to enhance their overall experience. Collaborate with housekeeping, concierge, room service, and other departments to ensure seamless service delivery. Resolve guest concerns professionally and escalate issues when necessary to maintain service standards. Operate the Property Management System (PMS) to manage reservations, room assignments, and billing. Process payments, handle foreign currency exchange, and ensure accurate cash handling procedures. Prepare guest registration documents, room keys, and related administrative materials. Maintain up-to-date and accurate guest profiles, including charges and preferences. Requirements Requirements: Diploma or degree in Hotel Management / Hospitality / Tourism . 1–3 years of experience in front office or guest relations (fresh graduates are encouraged to apply). Strong communication and interpersonal skills with a guest-first mindset. Proficiency in hotel software systems (e.g., Opera, IDS, Fidelio) . Fluency in English; additional language proficiency is a strong advantage. Professional appearance and demeanor with a customer-oriented attitude. Excellent organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment. Requirements Diploma or degree in Hotel Management / Hospitality / Tourism. 1–3 years of experience in front office or guest relations (fresh graduates are encouraged to apply). Strong communication and interpersonal skills with a guest-first mindset. Proficiency in hotel software systems (e.g., Opera, IDS, Fidelio).
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Hiring for Guest Service Officer
1 week ago
Kolkata, West Bengal, India 2coms Full time ₹ 7,50,000 - ₹ 8,50,000 per yearResponsibilities:Greet guests warmly upon arrival and efficiently manage check -in and check -out processes.Address guest inquiries, requests, and special accommodations with prompt and personalized service.Provide detailed information about hotel amenities, services, and nearby attractions.Anticipate guest needs and deliver tailored solutions to enhance...
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Guest Services Officer
3 days ago
Kolkata, India Hyatt Centric Ballygunge Kolkata Full timeSummary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality...
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Guest Service Officer
6 days ago
Kolkata, West Bengal, India Hyatt Regency Kolkata Full timeSummary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...
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Guest Service Associate Front Office
6 days ago
Kolkata, India Novotel Kolkata - Hotel & Residences Full timeCompany Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground...
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Guest Services Associate
3 days ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Job Number** 23193119 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...
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Guest Services Associate
1 week ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Job Number** 24144944 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...
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Guest Service Associate Housekeeping
2 weeks ago
Kolkata, West Bengal, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are looking for a highly skilled and experienced Guest Service Associate to join our Housekeeping team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage front desk operations, including handling guest inquiries and resolving...
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Guest Service Associate
2 weeks ago
Rajarhat, Kolkata, West Bengal, India Vedic Village Spa Resorts Full time1. Administer guests’ departure on everyday basis. 2. Monitor the reservation inquiries and assist hotel authority to increase revenue. 3. Manage client communication and give assistance on phone as well as in person too. 4. Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business. 5. Monitor...
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Guest Service Assosciate
1 week ago
Dum Dum, Kolkata, West Bengal, India Sensys Technologies Pvt. Ltd Full time**Hiring a Guest Service Assosciate for a leading Food and Beverage Company** **Kolkata Airport - Dum dum** **Experience - 6 months to 1 year** **Passport mandatory for this location** **Role: Handling the visiting customers, upselling of the products etc.** **Salary: - 10k to 12k inhand + Pf & ESIC** **Contact: Pragati | 8657440083** Pay:...
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Guest Relation Executive
1 week ago
Kolkata, India Lourdes Textiles (P) Ltd Full timeWe are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...