Operations Executive

5 hours ago

Pitampura Delhi Delhi, India Edumentor Educational Services Private Limited Full time

**Job Description: Operations Executive**

**Company**: EduMENTOR Educational Services Pvt Ltd

**Location**:Pitampura, North Delhi

**Job Type**: Full-time (Rotational Week Off)

**Mandatory Working Days**: Saturday-Sunday

**About EduMENTOR**:
EduMENTOR is one of Delhi's leading Test Prep service providers, specializing in preparing students for undergraduate entrance exams in fields such as Management, Law, Hotel Management, BCA, Mass Communication, and more.

**Role Overview**:
The Operations Executive will play a key role in ensuring the smooth functioning of daily operations, including administrative support, trade operations, conflict resolution, and data analysis. This position requires a detail-oriented, tech-savvy individual capable of managing multiple tasks and streamlining processes.

**Key Responsibilities**:
1. Administrative Support:

- Handle all daily administrative matters related to operations and faculty updates.
- Assist with form filling and maintaining relevant records.

2. Reporting:

- Prepare reports for management and faculty regarding operational activities, student progress, etc.

3. Trade Operations:

- Carry out daily trade operations tasks, track records, and maintain daily MIS (Management Information System).
- Handle student grievances and provide necessary resolutions.

4. Conflict Resolution:

- Address and resolve conflicts between students, ensuring a positive and productive environment.

5. Workflows:

- Assist in streamlining workflows to improve operational efficiency.

6. Data Analysis:

- Analyze operational data to identify bottlenecks, inefficiencies, and areas for improvement.

7. Technical Proficiency:

- Must be proficient in MS Excel, Google Sheets, and Google Drive for efficient record-keeping and reporting.
- Experience with online video conferencing platforms like Google Meet and Zoom.

**Skills and Qualifications**:

- Proficiency in MS Excel, Google Sheets, and Google Drive is mandatory.
- Experience with Google Meet, Zoom, and other video conferencing tools.
- Strong problem-solving and conflict resolution skills.
- Ability to analyze data and suggest operational improvements.
- Good communication skills, both verbal and written.

**Working Hours**:

- Rotational week off, with mandatory work on weekends (Saturday-Sunday).

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹17,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 25% (required)

Work Location: In person

Application Deadline: 12/12/2024
Expected Start Date: 20/02/2025

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