Operations Executive

6 days ago

Pitampura Delhi Delhi, India Holiday Tram Full time

**Operations Executive at Holiday Tram**

**Location**: Netaji Subhash Place, Delhi

**Company Overview**:
Holiday Tram is a dynamic travel agency based in Netaji Subhash Place, Delhi. We specialize in curating memorable travel experiences for our clients, offering a wide range of travel services including ticketing, hotel bookings, tour packages, and more. We are passionate about travel and committed to providing exceptional service to our clients.

**Position Overview**:
**Key Responsibilities**:
**> Operational Management**:

- Manage day-to-day operations of the travel agency.
- Coordinate with various departments to ensure smooth workflow.
- Monitor and manage bookings, reservations, and travel arrangements.

**> Client Services**:

- Provide excellent customer service to clients, addressing their inquiries and resolving any issues.
- Assist clients with travel planning, itinerary customization, and travel documentation.
- Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.

**> Vendor Management**:

- Liaise with airlines, hotels, and other travel vendors to negotiate rates and secure bookings.
- Evaluate vendor performance and maintain a database of preferred vendors.

**> Administrative Tasks**:

- Prepare and maintain reports related to sales, bookings, and operations.
- Assist in budgeting, forecasting, and financial planning.
- Handle administrative tasks such as filing, data entry, and record keeping.

**> Marketing and Promotion**:

- Assist in marketing and promotional activities to attract new clients and retain existing ones.
- Collaborate with the marketing team to develop and implement marketing strategies.

**Qualifications**:

- Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related field.
- Minimum of 2 years of experience in the travel industry or a similar role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and travel booking software.
- Knowledge of travel destinations, products, and services.

**Personal Attributes**:

- Passionate about travel and exploring new destinations.
- Detail-oriented with a keen eye for accuracy.
- Ability to work independently and as part of a team.
- Adaptability and flexibility to handle changing priorities and deadlines.
- Strong problem-solving and decision-making skills.

**Benefits**:

- Competitive salary package
- Opportunity for career growth and advancement
- Friendly and supportive work environment
- Training and development opportunities

If you are a travel enthusiast who is passionate about delivering exceptional service and managing operations effectively, we would love to hear from you Join us at Holiday Tram and be a part of our exciting journey in the world of travel.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Morning shift

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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