Customer Success/sales Support Executive

6 days ago


Choolai Chennai Tamil Nadu, India Vedita Ventures Full time

**Lead Qualification & Engagement**
- Qualify leads based on predefined criteria to ensure they are sales-ready.
- Maintain detailed and accurate notes on lead interactions to share with the sales team.

**Follow-Ups to Drive Sales**
- Conduct regular follow-ups with qualified leads to keep them engaged and move them through the sales funnel.
- Reconnect with existing customers to ensure they are satisfied with the platform and explore opportunities for upselling or cross-selling.
- Provide leads and customers with relevant product updates, offers, or solutions that align with their goals.

**Collaboration with Sales Team**
- Pass qualified leads and insightful notes to the sales team for further engagement.
- Work closely with the sales team to share feedback from leads and customers to improve sales strategies.
- Contribute to team discussions aimed at increasing overall sales and improving customer engagement.

**CRM Management & Reporting**
- Update all lead and customer interactions in Zoho CRM to maintain an up-to-date pipeline.
- Track and report on metrics such as follow-up success rates, lead-to-customer conversion rates and sales support outcomes.

**Continuous Improvement & Learning**
- Identify and share recurring questions or objections from leads to refine lead qualification criteria.
- Stay informed about Printrove’s product updates, industry trends, and competitor offerings to provide accurate information to leads and customers.

Pay: ₹15,000.00 - ₹25,000.00 per month

Compensation Package:

- Performance bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Lead generation: 1 year (preferred)
- pre-sales, telecalling, customer service, or sales support: 2 years (required)
- Customer service: 2 years (required)
- Sales: 2 years (required)

**Language**:

- English (preferred)

Work Location: In person



  • Choolai, Chennai, Tamil Nadu, India Printrove Products Private Limited Full time

    **About This Opportunity** Join Printrove as we revolutionize India's print-on-demand industry. We empower entrepreneurs and creators to build profitable brands without the complexities of inventory management, shipping logistics, or operational overhead. As our Customer Support Executive, you'll be the bridge between our innovative platform and the...


  • Choolai, Chennai, Tamil Nadu, India Vedita Ventures Full time

    **Greetings from Vedita Ventures** **Customer Support Executive** **Location**: On-site, Choolai, Chennai Compensation: ₹20,000-₹25,000 per month Schedule: Monday-Saturday, 9:30 AM-7:00 PM **Experience**: 1-2 years in e-commerce or SaaS customer support **About This Opportunity** Join Vedita Ventures as we revolutionize India's print-on-demand...


  • Chennai, Tamil Nadu, India SriSattva Group Full time

    **Customer Success Executive** **Location**: Nungambakkam **Experience**: 1 to 3 Years **Employment Type**: Full-time **About Us**: Srisattva Group is a dynamic and growth-oriented company committed to delivering excellence in Accounting / Finance / ERP. Our customer success team ensures that our clients achieve their desired outcomes by providing...


  • Chennai, Tamil Nadu, India TargetBay Full time

    **About TargetBay**: **Experience**:2 - 5 yrs **Location**:Perungudi, Chennai **Shift**:US Shift **Roles and Responsibilities**: This is a full-time on-site role for a Customer Success Executive at TargetBay. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include...


  • Mylapore, Chennai, Tamil Nadu, India Sirahu Technologies Full time

    We are looking for a proactive, customer-focused *Customer Success Executive* to manage and drive the success of key client accounts. As the primary point of contact for these accounts, the CSE will build strong relationships, consistently deliver value, and foster trust and transparency to ensure client satisfaction and overall success. This role requires...


  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Chennai, Tamil Nadu, India Pando Full time

    Pando is a global leader in supply chain technology building the world s quickest time-to-value Fulfillment Cloud platform Pando s Fulfillment Cloud provides manufacturers retailers and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfillment and customer order fulfillment to improve service levels reduce carbon footprint and...


  • Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...


  • Chennai, Tamil Nadu, India SuperOps.ai Full time

    Seniority level Mid - Senior level Location Chennai Nature of job Full-time **About your role at SuperOps**: SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners...


  • Chennai, Tamil Nadu, India Avishya Trading Pvt. Ltd. Full time

    **Job description** **Job Title**:Customer Support Executive **Location**: Nungambakkam, Chennai **Reports To**: Sales Manager / Head of Customer Success **Department**: Sales and Customer Success **Salary**: 22,000 CTC **No Target** / Looking for Immediate Joiners** **Roles and Responsibilities**: - Actively promote our range of heritage handloom sarees...