Customer Service Representative

12 hours ago

Noida Uttar Pradesh, India Wipro Limited Full time

**Wipro HR Services India Pvt Ltd. is looking for a**Customer Service Representative** for our Human Resource Outsourcing Business into a B2B campaign**

**͏**:
**Principal Responsibilities**
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- To strive to create a healthy and fun filled Environment in the team
- Display interpersonal skills in handling the day-to-day operations on the floo
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-u
- Identify, share and support operational improvements

**͏**:

- ** Critical Skills Required**:

- Very Good written & spoken communication skills
- Should be flexible to work in rotational shifts in 24*5 work environment
- Proficient in computer usage and Basic knowledge on MS Office
- Pro-active & Positive Attitude
- Ability to Work efficiently and effectively in a team
- Excellent Customer facing Skills and Ability to build Rapport
- Should have the ability to escalate issues with a view to bringing about a win-win resolution

**͏**:

- ** Education Eligibility**:

- Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply.

**Locations and Shifts**:

- Noida
- US Shifts - Evening/Night Shifts for 5 Days a week with 2 fixed offs

**͏**:
**Perks and Benefits**
- Both sides Transport facility provided by the organization without any cost (current address must fall in a hiring zone)
- Health Insurance at nominal rates facilitated by the organization
- Regular Rewards and Recognition programmes
- Career mapping and growth
- Regular Learning & Development initiative
- Further Education assistance programmes

Mandatory Skills: HWS (Empl Helpdesk)).

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

  • Customer Service Representative

    12 hours ago

    Noida, Uttar Pradesh, India Dyneton Full time

    **Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time

    **Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...

  • Customer Service Representative

    1 week ago

    Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time

    Daily Records **Recruitment Plan**Telephone Customer Service Representative Requirements: 1. Must have 3-4 years of customer service experience, including 1-2 years of telephone call experience, and be able to skillfully handle any type of customer complaints in different scenarios 2. Possess excellent thinking ability, be able to proactively think about...

  • Customer Service Representative

    2 days ago

    Noida, Uttar Pradesh, India HireHut Full time

    Company - Smile India Trust ( NGO ) Job Title: Client relationship Associate Qualification-12th passed/Graduate Location: Sector 4 Noida,Nearby Sector 16 Metro Station Job Summary: We are seeking a compassionate and skilled Customer Support Representative to join our team. As the primary point of contact for our stakeholders, you will provide...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Wipro Limited Full time

    **Wipro HR Services India Pvt Ltd. is looking for a**Customer Service Representative** for our Human Resource Outsourcing Business into a B2B campaign** **͏**: **Principal Responsibilities**: - Ensure timely and accurate service delivery at defined productivity levels - Build client & domain knowledge to be able to deliver a resolution on the first...

  • Customer Service Representative

    1 week ago

    Noida, Uttar Pradesh, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    12 hours ago

    Noida, Uttar Pradesh, India Head Field Solutions Pvt. Ltd Full time

    **JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE** **About Company**: **Head Field Solutions Pvt. Ltd.** Head Field has been a formidable player in the outsourcing business market for a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings apart from RPO...

  • Customer Service Representative

    1 week ago

    Noida, Uttar Pradesh, India TEAMWORK SOLUTIONS Full time

    **Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...

  • Customer Service Representative

    12 hours ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Crox RPO Full time

    **Company Description** COMPANY name is -call 2 connect Vision 360 Visionary Business Solutions Pvt Ltd provides comprehensive business solutions, including company registration and compliance, financial, IT, staffing, and insurance services. As a leading business consultancy firm located in Lucknow, we are committed to assisting entrepreneurs and...

  • Customer Service Representative

    1 week ago

    uttar pradesh, India BIG Language Solutions Full time

    Job title - Customer Service Representative Shift hours - US Shift Location - Sector 98, Noida Immediate joiners only (Date of Joining is 11th August, 2025) Process - International Voice Process The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide...