Customer Service Representative

4 hours ago

Noida Uttar Pradesh, India Wipro Limited Full time

**Wipro HR Services India Pvt Ltd. is looking for a**Customer Service Representative** for our Human Resource Outsourcing Business into a B2B campaign**

**͏**:
**Principal Responsibilities**:

- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- To strive to create a healthy and fun filled Environment in the team
- Display interpersonal skills in handling the day-to-day operations on the floor
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements

**͏**:
**Critical Skills Required**:**- Very Good written & spoken communication skills
- Should be flexible to work in rotational shifts in 24*5 work environmen
- Proficient in computer usage and Basic knowledge on MS Office
- Pro-active & Positive Attitud
- Ability to Work efficiently and effectively in a tea
- Excellent Customer facing Skills and Ability to build Rapport
- Should have the ability to escalate issues with a view to bringing about a win-win resolution

**͏**:
**Education Eligibility**:**
- Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply.

**Locations and Shifts**:**
- Noida
- US Shifts - Evening/Night Shifts for 5 Days a week with 2 fixed offs

Mandatory Skills: HWS (Empl Helpdesk)).

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Abracket Pvt Ltd Full time

    Company: Abracket Pvt Ltd Location: Noida **Job Type**: Full-Timr Job Description: We are seeking a highly motivated and skilled Customer Service Representative with a focus on training and marketing to join our team at Abracket Pvt Ltd. As a Customer Service Representative, you will play a crucial role in maintaining strong relationships with our...

  • Customer Service Representative

    4 hours ago

    Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time

    **Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Kareer Hubb Full time

    **Customer Service Representative** Salary upto 50k per month Unlimited incentives Day shifts Location : Noida Pay: ₹24,000.00 - ₹50,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Performance bonus - Shift allowance **Language**: - English (required) - Hindi...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time

    Daily Records **Recruitment Plan**Telephone Customer Service Representative Requirements: 1. Must have 3-4 years of customer service experience, including 1-2 years of telephone call experience, and be able to skillfully handle any type of customer complaints in different scenarios 2. Possess excellent thinking ability, be able to proactively think about...

  • Customer Service Representative

    2 days ago

    Noida, Uttar Pradesh, India TEAMWORK SOLUTIONS Full time

    **Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...

  • Customer Service Representative

    6 days ago

    uttar pradesh, India Sotbella Full time

    Job Title: Customer Service RepresentativeLocation: NoidaDepartment: Customer Experience / Customer ServiceReports To: Customer Support Manager / Operations HeadEmployment Type: Full-TimeAbout Sotbella-Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...

  • Customer Service Representative

    2 weeks ago

    uttar pradesh, India BIG Language Solutions Full time

    Job title - Customer Service RepresentativeShift hours - US ShiftLocation - Sector 98, NoidaImmediate joiners only (Date of Joining is 11th August, 2025)Process - International Voice ProcessThe ideal candidate loves talking to people and proactively solving issues.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable...

  • Customer Service Representative

    4 days ago

    Noida, India Goyal Books Overseas Full time

    Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions,...

  • Customer Service Role

    3 weeks ago

    Lucknow, Uttar Pradesh - Noida, Uttar Pradesh, India Veritas Full time

    We are hiring customer service representatives to manage customer queries and complaints Youwill also be asked to do modifications and escalate complaints across a number of communication channels To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers Customer Service...

  • International Customer Service Representative

    4 hours ago

    Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time

    **Job Description - International Customer Service Representative** **No. of openings - 2** **Location - Fazalganj, Kanpur** We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to do modifications, and escalate complaints across a number of communication channels. To do well in this role you...