Service Supervisor

5 days ago


Salem, India SMKN MOTORS Full time

To Opening the Job Card and Complaint Registration
- To take Vehicle Appointment
- Take the customer approval for Vehicle Service
- To give Time and Cost Estimation to Customer
- To Maintain Customer Satisfaction
- To Understanding Customer Complaint
- To Know as Vehicle Repair Status in every vehicle
- To Educate customers on Vehicle Maintenance, Promotional Scheme, Warranty Service, etc
- To reduce the Repeat Repair
- To Follow-up and Co-ordinate Breakdown & Campaign
- To Follow up of outside jobs & Daily/Weekly/Monthly estimate of spare parts requirement for select parts
- To Coordinate with Parts department on critical parts for new model to ensure stocking of the same
- Follow up Commercial Policy Points
- To Increase vehicle turnover
- To do Technician and Asst.Tech working Review
- To do OEM co-ordination & liaison
- To Monitor Labour/Spares Performance
- To reduce Scrapping & Waste

Need Min 3 Years Experience in Automobile with Service Department

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Internet reimbursement
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Advisor Work: 3 years (required)



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