Regional Vmo Support

JLL supports the Whole You, personally and professionally.
Vendor Management and Platform Support (in support of the VRM team)
Primary escalation point of contact in managing vendor compliance for JLL Client including but not limited to Third-Party Oversight (TPO) / Third-Party Intermediate (TPI) screening process and related documentation tracking, ensure data trackers and data files are up to date and accurate.
Liaise with Project team and various functional departments on approvals and follow up with country teams on vendor document submission quality throughout the approval process.
Work closely with JLL Regional Management Team to identify gaps and process improvements.
Support Regional and Country teams on related compliance audits.
Assist in administrative duties as directed by the Regional Management Team
Liaise with Global VRM and GSS teams on system migration to PMWeb ensure seamless transition of SAP ID and key VRM data for timely vendor payments within contractual payment terms.
Liaise with Global VRM and GSS teams on system migration to Pega ensure seamless transition of SAP ID and key VRM data for timely vendor payments within contractual payment terms.
Coordinate with Regional Minor Work PMO lead and Regional Vendor Compliance Officer to ensure data integrity of PM Web across the Region
Review PMWeb vendor commitment compliance and provide approval on behalf of APAC VRM team.
Liaise with Global VRM team ensure PMWeb and related system training materials are up-to-date and conduct refresher training as appropriate
Single point of contact in APAC to work with PMWeb team and corresponding internal parties on operation and system related troubleshooting.
Support regional initiatives as indicated, including vendor rationalization program.
Conduct data analysis report when necessary
Client/Stakeholder Management (in support of the Regional Leadership team)
Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved.
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback.
Leadership / Staff Management/ Team Participation
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Be a safe pair of hands to take on ad-hoc tasks and drive efficiency.

**Qualifications**:
Excellent verbal and written communication skills
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Strong analytical, organization and administration skills
Excellent Cantonese and English skills (verbal and written)
Preferably with experiences in Facilities Management, Supplier and Contract management, Supplier performance management, vendor life life-cycle management, Compliance.
Proficient in Excel, Word, and PowerPoint, skills are essential
Willing to work on night shift, 4pm to 1am (IST)
5 day working week on-site
Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)
Client Focus & Relationship Management - ‘I Value my Customers’
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Has a natural hospitality-orientated communications acumen
Ability to interact with a wide range of client staff, including senior levels
Ability to manage conflict and balance between client and firm requirements
Has a customer service oriented attitude
People Management and Team Leadership - ‘I am a Team Player’
Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
Program Management & Organizational Skills - ‘I am Proactive’
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking - ‘I am Innovative’
Capacity to deal with ambiguity and solve complex problems effectively
Analytical, proven ability to solve problems using a quantitative approach
Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
Natural communicator who enjoys engaging at all levels
Self-motivated and confident
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo
Works well with diverse teams from various countries/cultures
Organised
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensi