Executive Operations

24 hours ago

Gurgaon, India Ethics Travel management Pvt. Ltd. Full time

Attending day-to-day activities with high professional and sufficient way.
- Receive the confirmed bookings with all required information from the Sales team and process for confirmation.
- Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
- Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
- Facilitating for smooth and easy execution of services from arrival till departure.
- Send confirmation of the services to the agents on time with full information, presentable and professional way.
- Adhere to all agent’s/Corporates’ requirements to give them maximum satisfaction and create agent/Corporates loyalty to ETM.
- Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
- Coordinate with other departments, transportation, and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
- Handle unforeseen problems and complaints and determine eligibility for money returns.
- Get agents/Corporate’s feedback about provided services to their clients, positive and negative points to improve our services.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 3 years (preferred)
- total work: 3 years (preferred)

**Speak with the employer**
+91 7486047481
- Health insurance

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