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Freight Broker

2 weeks ago

Mohali Punjab, India ASPIRE BUSINESS SOLUTIONS Full time

Job description:
**Title: Freight broker**
**Shift
- 5:30pm to 2:30am**
**Monday to Friday**
**Location
- Quark atrium, Phase 8B, sector 74, Mohali**

Must have minimum 6 months of experience in USA freight brokerage.

**Key Responsibilities**:

- **Freight Coordination**: Act as the main liaison between shippers and carriers, coordinating the logistics of moving goods from origin to destination.
- **Carrier Network Management**: Develop and maintain a strong network of reliable carriers. Negotiate rates and ensure available capacity to meet customer requirements.
- **Customer Interaction**: Provide excellent customer service by managing client expectations, answering inquiries, and resolving issues promptly.
- **Negotiation**: Negotiate freight rates, terms, and conditions with carriers and customers to ensure competitive pricing and effective solutions.
- **Problem Solving**: Handle any issues that arise during transit, including delays, damages, or claims, ensuring resolution and customer satisfaction.
- **Compliance & Documentation**: Ensure all shipments comply with regulations and maintain accurate documentation of transactions, invoices, and customer interactions.
- **Market Research**: Stay updated on industry trends, rates, and competitor activities to adjust strategies and maintain competitive pricing.
- **Sales Support**: Assist with the generation of new business through client outreach, referrals, and the development of long-term relationships.
- **Tracking & Reporting**: Monitor the status of shipments and provide updates to clients as needed. Track key performance metrics and report on freight activity.

Pay: ₹16,000.00 - ₹35,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9056357498