
Nursing Coordinator
5 days ago
**Key Responsibilities**:
**1. GDA/Nursing Coordination**:
- Coordinate and manage homecare nursing schedules, ensuring timely deployment of staff to patients’ homes.
- Act as the primary point of contact between patients, families, and nursing staff.
- Maintain and update staff attendance
- Ensure documentation (assessments, visit records, reports) is accurately completed and filed.
- Support training and onboarding of new GDA/nursing staff.
**2. Handling Digital Leads (Online Platforms)**:
- Receive and respond to homecare leads generated from digital platforms (website, social media, online campaigns, Google ads, etc.).
- Call and qualify leads based on service requirements and clinical needs.
- Follow up regularly with potential clients and convert inquiries into confirmed bookings.
- Coordinate with the operations team to ensure seamless lead-to-service transition.
- Maintain lead tracking with timely updates and follow-ups.
- Share daily and weekly reports on lead conversions, response time, and pipeline.
**3. Coordination & Communication**:
- Payment collection and follow ups with the clients.
- Communicate with family members and patients to resolve queries and gather feedback.
- Assist in client onboarding, consent documentation, and explaining homecare protocols.
**Requirements**:
- **Education**: B.Sc. Nursing / GNM with added experience in coordination.
- **Experience**: 2-5 years in a clinical/nursing coordinator role, preferably in home healthcare. Exposure to handling online leads or CRM-based follow-up is desirable.
- **Skills**:
- Strong communication & interpersonal skills
- Basic knowledge of digital tools (On line platform, MS Excel, WhatsApp Business, etc.)
- Ability to multitask and handle high-pressure situations
- Patient-centric approach with empathy and problem-solving attitude
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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