Project Coordinator

1 day ago

Chennai Tamil Nadu, India Acolad Full time

**Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world.**

**At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.**

**Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you) to support our mission to drive growth and innovation across some of the world’s leading brands.**

This is Acolad - Content That Empowers, Anywhere.

**Acolad Content Solutions India Private Limited**

**Sai Samuthra**

**Plot No. 41B & 41 C North Phase**

**1st Floor, Sidco Industrial Estate**

**Ekkatuthangal, Chennai-600032**

**Landmark: Near Ekkatuthangal Overbridge (Jaya TV Office)**

**Phone: 04466841999**

**The Job Role**:

- Responsible for Projects execution including compliance to deadlines, standards/methodology, budget and margin optimization, quality standards, status reporting
- Responsible for customer feedback, entry of CAPA's and completion of investigations.
- Owns collaboration with internal teams for accurate and timely completion of tasks
- Internal communication and status reporting.
- Collaborating with Account Management to define new processes and to strategize on process and tool optimization for a customer
- Responsible for margin optimization, including both internal and external costs, working with RM as needed to support these efforts.
- Ensure linguistic material, such as TMs, glossaries, style guides, are consistently updated and delivered per SLA's
- Participate in quality audits, recognize opportunities for improvement and implement the changes as needed.

**Job Specific**:

- Customer relationship management at mid
- and upper management level, including difficult situations, conflicts and complaints.
- Communication and organizational skills
- Project management preferably related to Language Services
- Ability to work individually or as part of a local or virtual team
- Analytical skills
- MS Office
- CAT Tools

**Requirements**:

- Bachelor Degree in Translation or other equivalent degree
- 3-5 years of practical experience in project management, especially in coordinating language service projects

**Benefits**
- National and Festival Holidays
- Five days work week
- Medical Insurance

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