Call Center Trainer

Department:Call Center Location:Secunderabad Reports To:Head of Call Center Industry:Healthcare Experience Required:5+ Years in Learning & Development / Training Compensation:₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position Summary We are seeking an experienced and purpose-drivenHealthcare Sales Call Center Trainerto lead the training and...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Key Responsibilities of an International Call Centre Head Leadership & Management: Recruit, train, coach, and motivate a large team of call center representatives. Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency. Performance Management: Set clear...

Profile - BPO Trainer Must have Experience of 2yr. in BPO Industry. **Job Description**: - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training experienced employees on...

**Job Title**:Call Center Executive** **Company**: DESMAT - Stationery & Office Products Industry **Location**: Ashok Vihar ( North Delhi) **Job Type**: Full-time **About Us** DESMAT is a reputed brand in the stationery and office products industry, offering a wide range of labels, inks, photo paper, plain film transparent sheets, and other office &...

**Inbound Hindi Call Center (Females Only, Freshers can apply)** **Job Location: Work from Home/Office (Janakpuri District Cener)** **Job Timings: 10 AM - 7 PM Salary: 15,000 to 35,000 (Fixed)** We are looking for Females staff for Inbound Hindi Call Center. Age should be between 19 - 35. No sales experience required. Freshers are eligible for the...

Position: Call Center Representative Company Overview: Viswamitempowersolution is a leading technology company based in New Delhi, India. We provide innovative solutions to businesses of all sizes, helping them to streamline their operations and achieve their goals. Our team is made up of highly skilled professionals who are passionate about delivering...

1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...