Customer Service Representative

3 days ago


Andheri East Mumbai Maharashtra, India Moonlight Placement Services Full time

**Job Title**: Female Customer Service Executive

**Location**: Andheri East, Mumbai

**Industry**: FMCG
**Job Overview**:
**Key Responsibilities**:

- Resolve customer complaints and escalate issues as necessary.
- Ensure prompt and accurate responses to customer queries.
- Maintain records of customer interactions and transactions.
- Coordinate with other departments to address customer needs.
- Build and maintain positive relationships with customers to enhance brand loyalty.

**Qualifications**:

- **Minimum Education**: HSC Passed
- **Experience**: At least 1 year in a customer service role
- **Skills**: Excellent communication and interpersonal skills, proficiency in using computer systems for data entry and CRM

**Benefits**:

- **Salary**: Up to 22,000 INR per month
- **Transportation**: Monthly Metro Card provided by the company
- **Other Benefits**: Competitive work environment in a leading FMCG company

**Working Hours**: Full-time position

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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