Operations Expert

**Operations Expert**:
**Job ID**:R0364332

**Full/Part-Time**:Full-time

**Regular/Temporary**:Regular

**Listed**:2025-02-19

**Location**:Bangalore

**Position Overview**:
**Job Title: Reference Data Analyst, AS**

**Location: Bangalore, India**

**Role Description**

The Reference Data Analyst focuses on effective oversight of strategic data used across the bank’s systems and infrastructure. The Reference Data Analyst supports various elements of the data lifecycle, from ensuring that data is captured from the best source, to validating and classifying, and operating controls that optimize its quality and maximize coverage. The Reference Data Analyst has responsibility for maintaining robust processes related to data set-up, storage and distribution, as well as system configuration, together with participation in projects designed to streamline infrastructure and improve efficiency. Reference data is integral to the bank’s response to regulatory requirements. Close partnership is needed with stakeholders such as Front Office, Middle Office, Audit, Compliance and Regulatory. Reporting to deliver solutions that balance immediate business priorities with long term strategic objectives. An Analyst primarily handles data operations and generates reports from data interpretation. CAM analyst performs checks to authenticate the requests based on the documents received, completeness and correctness. Processing the Static requests on the various downstream systems as per the process guidelines. Investigate open items/Risk items and resolve as required. Escalate unresolved open items per departmental policy.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**

**Process**:

- Data input & approval of Account opening, maintenance process in downstream system.
- Ensuring the processing guidelines (KOP) are followed with diligence.
- Monitoring the mailboxes in terms of processing and queries.
- Participating in employee engagement activities & effective participation in team huddle and contribution in regular meetings.
- Ensuring the mandatory trainings are completed within the time.
- Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR- Workday.
- Meet productivity target of 100% and makes sure the 2 eye processing is completed within agreed SLA & 100% accuracy.
- Assisting the team and the process in reviewing the KOP.

**Control**:

- Account opening, maintenance process to be followed as per CAM KOP.
- Owning the issues, resolve it on priority and escalating wherever required as per escalation matrix.

**Change**:

- Identify possible automation opportunities and reduce manual intervention.
- To work in the direction of finding process gaps and ideas to remediate the same.

**Your skills and experience**
- Minimum bachelor’s degree or equivalent in relevant field
5 to 7 years of work experience in corporate Banking
- Setting up of accounts & instruments in Clearvision, Globe, consensys, GMI etc.
- Resolving queries related to commissions and other Static data issues.
- Updating commissions & fees as per the ticket raised by respective teams.
- Keeping them self-updated with latest changes and effectively using updates while working on requests.
- Understands the purpose of the process performed, key risks and mitigating controls.
- Capable of identifying process or control failure points. Proactively escalates for remediation and contributes ideas for resolution.
- Good understanding of the functions performed by underlying systems used in the process.
- Good level of understanding of Front to back connectivity from a process and system perspective.
- Experience of managing through the regulatory and internal/external audit
- Basic knowledge of Banking operations/Financial Products (Fixed income cash & derivatives Financial Products and financial instruments including Futures, Options, Swaps).
- Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
- Good communication skills. Interaction with the Middle Office and/or Clients to ensure the timely and accurate processing of all life cycle events.
- Must be able to work well and adapt to change in a fast-paced environment.
- Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes & responsible for all process related MI reports.
- Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.
- Kee