Operations Expert

2 days ago

Bengaluru Karnataka, India Deutsche Bank Full time

**Operations Expert**:
**Job ID**:R0371162

**Full/Part-Time**:Full-time

**Regular/Temporary**:Regular

**Listed**:2025-02-18

**Location**:Bangalore

**Position Overview**:
**Job Title**:KYC Quality Assurance Team**

**Corporate Title: Associate**

**Location: Bangalore, India**

**Role Description**
- Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking.
- The 1 LoD “Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DB’s KYC files reviewed meet the standards defined in the KYC Policy - DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Operate as a KYC Quality Assurance SME with the global KYC QA function
- Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types
- Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process
- Partner with CLM & AFC QA teams to improve KYC standards
- Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements
- Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams
- Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering

**Your skills and experience**
- Profound knowledge of Know your Customer (KYC) matters and topics with 3+ years KYC operations experience
- Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required
- Experience with investment banking clients and with preferably with risk and complex client entity structures
- Effective communication, organisation, prioritisation and interpersonal skills
- Ability to work to high standards and under strong time constraints

**How we’ll support you**
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.

**About us and our teams**

Please visit our company website for further information:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

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