Wfm Mis

Job Description - WFM/RTA/MIS-Executive 1. International Process Voice - U.S / U.K Customer Service 2. LOB - Banking / Financial Customer Service 3. Communication - Good Verbal & Written English Communication Skills along with Good excel knowledge (V-lookup & H-lookup) 4. Experience - Minimum 1 Year of experience as WFM Executive on paper in international /...

Job Description Key Deliverables: - Lead capacity planning, scheduling, forecasting, and real-time management for BPO operations - Deliver timely and accurate WFM and MIS reports with actionable insights - Drive KPI performance, manage outages, and optimize workforce efficiency - Liaise with operations, stakeholders, and clients for performance updates and...

Job Title Analyst Senior Analyst Full-time - WorkForce Management Location Pune Shift US Shift Night Shift Experience Analyst 2-4 years CTC 4 5 LPA Senior Analyst 4-6 years CTC 7 LPA Key Responsibilities Prepare and maintain regular MIS reports for performance tracking and business insights Conduct detailed data analysis to support...

Pune, India - DOP - 3103072 **_Role Purpose_** - The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance._ **_Dosssss_** **Prepare timely and accurate MIS reports and dashboards as required by the...

Job Description Job Title Sr. Associate MIS Location Pune Experience 2 to 4 Years (Any Graduate can apply.) Skills Minimum of 2+ Years of experience in Reporting/MIS who will acts as a liaison between WFM function and Operations across accounts. Job Description - We are looking for dynamic WFM Associates that fit the below competencies and are...

Customer Operations –Chat and Voice Process-  Process Manager Pune | Full-time (FT) | Customer Operations | Job Summary:We are seeking a highly skilled and experienced Process Manager of Management Information Systems (MIS) and Workforce Management (WFM) to join our team. The successful candidate will be responsible for managing and overseeing the...

This role will be an essential part of the WFM Program in the Customer Operations Vertical.He/she should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis. They must be professional in conduct/behaviour, appearance and communication. An understanding of web technology and cable...

**Designation : MIS Executive** **Skills and Knowledge**: - **MIS**: - **MIS Report making**: - **The person should be fluent with MS Office & Advanced Excel**: - **Vendor Coordination**: - **Documentation**: - **Good communication skill in English**: - MIS Reporting. - Must have good hands on Ms-Excel. **Requirement**: **1. Communication...

**Internal Job Posting - Real Time Analyst **No Of opening: 1** **Location: Mumbai** **Job Grade: M2 **Responsibilities** - Ensuring all stand MIS are submitted on timely manner with complete and accurate information as when required by business - Managing queuing in partnership with Supervisors (COD) by relaying real time concerns on AUX, Talk time...

Job Description Job Title Sr. Associate RTA Location Pune Experience 2 to 4 Years(Any Graduate can apply.) Skills Minimum of 1.8+ Years of experience as a MIS / WFM executive who will acts as a liaison between WFM function and Operations across accounts. Job Description - The Client is a key player in the telecommunications and media landscape, known...