End User Support

1 week ago

Mumbai Maharashtra, India Zeeco Full time

**Job Duties**:

- Contact existing and new clients to offer technical assistance (forging relationships and building trust).
- Contact existing and new clients to promote Zeeco products and services.
- Identify key personnel, establish, and maintain working relationships.
- Identify, negotiate with, and influence decision makers.
- Assist with commissioning, startup, and troubleshooting of combustion equipment.
- Understand end-user’s needs and identify sales opportunities.
- Work to generate inquiries.
- Follow up and provide feedback on any open quotes.
- Assist in closing orders.
- Identify end-user facility maintenance turnaround dates and offer Zeeco products and services to support the turnaround.
- Assist with establishing various working agreements with strategic end-users.
- Increase the productivity of Zeeco’s manufacturer’s reps through technical and sales support and education.
- Provide feedback to Zeeco’s product groups for continuous improvement.
- Other job as assigned.

**Qualifications**:

- Preferable experience between ten (10) to fifteen (15) years.
- Knowledge of combustion equipment is preferred.
- Experience in chemical processing and/or hydrocarbon processing industry.
- Independent / proactive work ethic.
- Strong problem-solving ability.
- Strong written and verbal communication skills.
- Customer service/sales experience.

Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.

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