Front Office Associate

A hotel front office associate works at the front desk or reception of a hotel. Responsible for checking guests in and out, handling inquiries, and providing information about the hotel. **Responsibilities**: - **Guest services**: Greet guests, assist with check-in and check-out, and provide directions to local attractions - **Information**: Provide...

Keeping the front desk tidy and presentable with all necessary material - Greeting and welcoming desks as they approach the front desk - Answering questions and addressing complaints - Answer all incoming calls and redirect them or keep messages - Helping in organizing Games/Events on Saturday with Lunch - Monitor office supplies and place orders - Take up...

**JD**: The Front Office Executive serves as the face of the organization and plays a pivotal role in creating a welcoming and efficient front-office environment. This role involves managing the reception area, handling incoming and outgoing communication, coordinating with internal teams, and ensuring seamless visitor and guest management. The incumbent is...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. - Ensure rates match market codes, document exceptions. - Communicate to appropriate staff when guests are waiting for an available room. - Advise guest of messages. - Coordinate with Housekeeping to track room status and guest concerns. - Operate telephone...

Excellent interpersonal and customer service skills - Experience in managing receptionist duties and front office support - Excellent communication skills, both written and verbal - Ability to work in a fast-paced environment and manage multiple tasks simultaneously - Proficiency in Microsoft Office and other relevant software - Bachelor's degree in business...

You will assist in coordination between the guests visiting the club and the administrative team. Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Duties and Responsibilities: 1. Attending all the...

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...

You will assist in coordination between the guests visiting the club and the administrative team. Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Duties and Responsibilities: 1. Attending all the...

A guest relation associate in a front office is responsible for providing customer service to guests and managing the front desk. Here are some of their responsibilities: - **Customer service**: Greet guests, answer questions, and address complaints - **Front desk management**: Ensure check-ins and check-outs are handled smoothly - **Guest experience**:...

1. Attend telephone calls, manage the EPBAX system. 2. Attend to visitors and manage front desk. 4. Courier records and other inward/outward office document records. 5. Updating the Enquiries in Enquiry Register. 6.Maintaining records of Contacts, Calendars and arranging appointments 7. Taking Messages & giving feedbacks. 8. Standing as an Interface between...