Team Agile Coach Ii

11 hours ago


Mumbai, India UST Global Full time

Role Proficiency:
Hands-on Agile coach who coaches and mentors 2-3 teams simultaneously driving teams to maturity. Embody agile principles embed best practices measure and improve agile maturity identify and raise obstacles. Provide one-on-one and team coaching of ceremonies artefacts processes and practices.

Outcomes:

- Effectively coach teams towards adopting iterative and incremental approach to delivering TTM. MVP products.
- Create visibility into and the need for continuous inspection and adaption in development of products and processes
- A strong change agent influencing mind-set and behaviours including those of senior leaders
- Coach and support teams to adjust to and embrace changes to their way of working
- Embed Agile principles across the organization

Measures of Outcomes:

- Customer Satisfaction - Target Vs Actual as established by account management.
- Percent of growth at Client Account as determined by account management teamsa. Number of opportunities identified for revenue growthb. Number of new UST associates hired and onboarded
- Supporting UST in Market - UST Brand - number of events attended and networks established and the impact created from those events and networks
- Professional Development and Learning. Number of certifications gained/maintained as designated by account management as critical.

Outputs Expected:
Change Agent:

- Mentor individual team members team managers directors and practices leaders
- Adopt organization change management framework; supporting organizational redesign activities
- Facilitate and promote the definition of community of practices communities of interests guild and chapters
- Facilitate Kaizen though adoption of continuous improvement practices and maturity models
- Uphold and reinforce client’s Operating Model principles terminology and best practices
- Enable the organization's new way of working through hands-on coaching of Pilot teams including technology and business participants at all levels of the organization
- Engage with Agile teams coaching them through a journey of Agile adoption over 1-3 months. Take immature Agile teams and teach the skills and practices to develop self-sufficiency and maturity.
- Hands-on coaching and training of new teams - including how to perform key Agile ceremonies such as planning sessions and daily stand-ups while effectively utilizing Agile artefacts such as product backlogs
- Identify and raise challenges and obstacles; working collaboratively with the Centre of Excellence and coaches to resolve
- Embed a culture of continuous improvement within each team. Establish self-sufficient coaching expertise and support
- Provide mentoring and training of Morgan Stanley Agile Coaches
- Perform maturity assessments to baseline team performance while identifying opportunities for improvement
- Provide ongoing training and resources to equip team members with practices to enhance their Agile maturity
- Use Agile metrics to enable performance and cultural change.

Delivery Enablement:

- Work with Agile teams to facilitate the definition of vision goals and high level roadmaps
- Lead Agile teams through product framing and discovery including defining business KPIs product vision user story mapping and other framing activities
- Enable teams to comprehend their mission and deliver on their KPI’s
- Anticipate resolve or escalate potential blockers e.g. resource constraints or skill gaps that prevent the team from doing its best
- Ensure that teams are interacting with dependent stakeholders effectively. Assess and enhance the teams maturity
- Observe and engage with individual team members to identify opportunities to improve Agile performance.

Knowledge Management and Thought Leadership:

- Work with other agile coaches collaborating and coordinating their work. Participate in the Agile Coach community groups to share best practices and ways of working
- Collaborate with the Agile COE to recommend test and establish practices and principles for scaling Agile methodology
- Provide continuous feedback on the client’s operating model and practices from both prior experience and observations to ongoing implementation and coaching

Skill Examples:

- Demonstrates a coaching stance in an interaction with one or more people (i.e. neutrality self-awareness client agenda etc.); describing how that coaching stance impacts the interaction. Able to facilitate a small group towards a goal.
- Able to present Agile concepts in depth to a team and stakeholders. Applies at least one appropriate teaching style.
- Provides feedback in a way the encourages growth. Has mentored a team on at least one Agile practice.
- Can list challenges facing a self organizing team and provide mitigation approaches
- Able to list three ways in which you serve the team.
- Ability to illustrate what is important for a new team. Explains how purpose alignment and context are set and used during the start-up of a team to accelerate teamwork. Pr


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