Process Trainer
2 weeks ago
Key Responsibilities:
Design and deliver comprehensive training programs for inbound customer service representatives focused on product knowledge, features, and benefits.
Create engaging training materials, including presentations, manuals, and e-learning modules that facilitate effective learning.
Conduct regular assessments to evaluate trainees’ understanding of products and services; provide constructive feedback for improvement.
Collaborate with product management and marketing teams to stay updated on product changes and launches.
Monitor performance metrics of trainees post-training to measure effectiveness; adjust training strategies as necessary.
Facilitate ongoing development sessions to refresh knowledge and introduce new products or updates.
Required Qualifications:
Bachelor’s degree in Education, Business Administration, or a related field.
A minimum of 2 years experience in a training role within the BPO industry or similar environment.
Strong understanding of inbound customer service processes and best practices.
Exceptional presentation and communication skills that engage learners effectively.
Adept at using various training tools and technologies to enhance learning experiences.
**Job Types**: Full-time, Permanent
Pay: Up to ₹600,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
-
Process Trainer
1 week ago
Bhopal, Madhya Pradesh, India Technotask Business Solutions Full timeA Minimum of 1 year of experience as a Process Trainer in Customer Service is must. **Job Types**: Full-time, Permanent Pay: ₹24,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life insurance - Paid time off - Provident Fund Schedule: - Day shift **Language**: - English (required) Work Location: In person
-
Process Trainer
1 week ago
Bhopal, Madhya Pradesh, India Technotask Business Solutions Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Title:Process Trainer – BPOLocation:AshoknagarJob Description:We are looking for an experienced Process Trainer to deliver effective training sessions, enhance communication skills, and ensure process readiness for new and existing employees. The ideal candidate should have hands-on experience in BPO training and a passion for people...
-
Product & Process Trainer
2 weeks ago
Bagh Swaniya, Bhopal, Madhya Pradesh, India Magnum Group Bhopal Full timeWe Are Hiring For Process Trainer Who have Experience In BPO AS a process Trainer or Product Trainer **Principal Responsibilities**: - **Conduct new hire training and soft skills training.** **- Sensitive to training needs / understanding learning requirements of differently learning groups.** **- Organize, Plan and implement monthly cyclic activities...
-
Process Trainer
3 hours ago
Indore, Madhya Pradesh, India Happy Staffers Full timeob Description**:Process Trainer (5 LPA)** **Location**: Indore **Shift**: Rotational Shifts **Days Off**: Rotational Off **Working Days**: 6 Days a Week **Role Overview**: We are looking for a skilled **Process Trainer** to join our team in Noida. As a Process Trainer, you will be responsible for conducting training programs for new and existing...
-
Process Trainer
3 hours ago
Indore, Madhya Pradesh, India Happy Staffers Full time**Job Title**: Process Trainer - US Healthcare (RCM/AR) **Location**: Indore, Madhya Pradesh **Work Type**: Work from Office **Shift**: Rotational Shifts (Primarily Night Shifts) **Work Days**: 5 Days Working | Rotational Offs **Job Summary**: **Key Responsibilities**: - Conduct new hire training and process refresher sessions for US Healthcare RCM/AR...
-
Trainer/assessor
2 weeks ago
Bhopal, Madhya Pradesh, India SNR KIA Full time**Trainer Duties**: - Develop and implement training for the staff - Coordinate, develop, and participate in ongoing training - Promote team building by actively participating in staff development - Provide necessary training, coaching, and mentoring to employees - Identify areas for improving individual and team performance - Identify skills gaps and fill...
-
Product & Process Trainer
1 week ago
Indore, Madhya Pradesh, India Signal Expert Global FZE Full time_**Job Profile: Product & Process Trainer/Work from Office**_ - **Location: Indore, MP.**_ **Roles & Responsibilities**: - _Prepare Training Modules to conduct the training, Such as Product and Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction & Etc._ - _Monitor and coach agents on grammar,...
-
Process Trainer
2 weeks ago
uttar pradesh, India Tech Mahindra Full timeJob Description:Roles and responsibilities include:• Develop a schedule to assess training needs• Conduct training through new materials• Consult with other trainers, managers, and leadership• Track and compile collected data• Conceptualize training materials based on data and research• Communicate training needs and online resources• Create...
-
Process Trainer- Bpo
6 days ago
Noida, Uttar Pradesh, India Hemocean outsourcing Full timeProcess Trainer Location - Noida Process - Tata 1 MG Sales Experience - 6 Month to 1 Year As Trainer In BPO Qualification - HSC / Graduate Salary - 25k to 28k Inhand **Job Types**: Full-time, Permanent **Salary**: ₹25,326.31 - ₹28,575.13 per month **Benefits**: - Provident Fund **Education**: - Bachelor's (preferred) **Experience**: -...
-
Process Trainer
1 week ago
Al, Uttar Pradesh, India Jeebly LLC Full timePosition Overview The Process Trainer is responsible for training and upskilling fulfillment center employees to ensure operational excellence and compliance with established processes. The trainer will conduct onboarding sessions for new hires, provide hands-on training for various job functions within the fulfillment center, and ensure that all employees...