Voice Process- Malayalam

2 hours ago

Chennai Tamil Nadu, India Akhira Services Pvt Ltd Full time

**MALAYALAM - TELECALLING**

**Location**: Perungudi, Chennai
**Experience**: Freshers (expericenced can also apply)
**Salary**:As per industry standards
**Language**:Malayalam is mandatory

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential customers from the provided database or leads.
- Handle inbound customer queries and provide appropriate solutions or information.
- Explain product/service features and benefits in a clear and persuasive manner.
- Follow up on leads and maintain records of customer interactions.
- Achieve daily/weekly/monthly call and conversion targets.
- Update CRM or Excel sheets with accurate call details and status.
- Maintain professionalism, empathy, and product knowledge in every interaction.
- Escalate unresolved queries to the appropriate department.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Language**:

- malayalam (required)

Work Location: In person

**Speak with the employer**
+91 8248292639

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