Us International Voice Process Vodafone

4 days ago

Yerawada Pune Maharashtra, India kriyah consulting Full time

Tech Mahindra is hiring **US** **International Customer Service Advisor** for a **voice process** position for **Commerzone IT Park, Yerwada, Pune**location. If you have experience in US international customer service, and are looking to join a dynamic team, we want to hear from you **Key Responsibilities** - Provide customer support via phone calls for international customers, in English languages. - Resolving customer queries and requests and manage customer expectations and ensure customer satisfaction. - Document customer interactions for review and follow-up. - Utilize computing and technical expertise to respond to customer inquiries. - Regularly review customer feedback and take measures to improve customer service. - Respond to customer inquiries via Voice with clear communication - Maintain high-quality service standards with timely responses - Flexibility to work in US rotational night shifts, (5 days a week, 2 rotational offs) - Education: Undergraduates, Graduates, and Postgraduates - Excellent communication skills in English **Required Skills & Qualifications** - Prior experience with **US international customer support** is **mandatory**. - Strong written and verbal communication skills in English. - Good analytical and problem-solving abilities. - Ability to work in a fast-paced environment and meet performance targets. **Eligibility Criteria** - **Immediate joiners only apply**: - Strong written and **verbal communication skills in English.**: **What We Offer** - Competitive salary and incentive structure. - Comprehensive training program. - Opportunity to work with a global telecom leader. - Career growth within Tech Mahindra’s global operations - **U1 Experience ( 6 mths to 17 mths) 4LPA**: - **U2 Experience ( 18 mths and above) 5 LPA** **Shift and Allowances** - **5 Days working,** 2 days’ rotational week off - **US rotational Graveyard shifts, split week off.**: - 9.5 Hours shift (including 1 hr break). - **Both side cab service** if address is covered in our transport boundary (500 INR Per Month from salary, 200 INR Professional Tax from salary) - **Age Limit - 40 Yrs** old max - Login Window is **11:30PM TO 5:30AM** During daylight saving, Normally **12:30AM to 6:30AM** **Rounds of interviews(face-to-face)**: - HR - Trainer/ Voice Round - OPS Round **To Apply**: - Immediate Joiner - Pune"_. **Job Types**: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year **Benefits**: - Paid time off - Provident Fund Work Location: In person

  • US International voice process vodafone

    1 week ago

    Yerawada, Pune, Maharashtra, India kriyah consulting Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Job DescriptionTech Mahindra is hiring US International Customer Service Advisor for a voice process position for Commerzone IT Park, Yerwada, Pune location. If you have experience in US international customer service, and are looking to join a dynamic team, we want to hear from youKey ResponsibilitiesProvide customer support via phone calls for...

  • Vodafone Uk Voice Process

    6 days ago

    Pune, Maharashtra, India BRITISH TELECOMMUNICATIONS (BT) Full time

    **CTC**: ₹5.5 LPA (including 10% annual performance-based bonus) - **Project Duration**: Ongoing - **Experience Required**: 1+ years - **Shift**: UK Shift - **Work Mode**: Hybrid (3 days work from office per week) - **Cabs**: Chargeable - **Location** - PUNE - SP Info-city - **Interview Rounds**: 3 Round 1: Communication Screening Round 2: Voice Versant...

  • Vodafone Uk

    2 weeks ago

    Pune, Maharashtra, India CloudAge Global Services Full time

    **Job ID- 1031**: **What you’ll do** **Who you are** - Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; - Meets defined KPIs including NPS and sales; - Processes transactional activities in line with Vodafone standards, policies and processes; - incidents and problems are resolved...

  • International Voice Process

    6 days ago

    Mumbai, Maharashtra, India Glorious HR Services Pvt. Ltd Full time

    PROCESS : FALCON Vodafone international We are hiring for a new process (Falcon). customer support process with 24*7 shift with 5 days working with 2 rotation offs. Interview mode : Virtual Pure Inbound Process Qualification: - HSC or Graduate any Experience (voice) Shift Timing : 24*7 (Rotational any 9 hours). Working Days : 5 Week Offs : Any 2...

  • US Customer Service Advisor vodafone

    1 week ago

    Yerwada, Pune, Maharashtra, India kriyah consulting Full time ₹ 45,000 - ₹ 5,00,000 per year

    Job DescriptionTech Mahindra is hiring US International Customer Service Advisor for a voice process position for Yerawada (pune) location. If you have experience in US international customer voice service, and are looking to join a dynamic team, we want to hear from youKey ResponsibilitiesHandle customer queries via voice in a professional and timely...

  • ▷ (15h Left) Manager Business Improvement Process Enablement Specialist

    2 weeks ago

    Pune, Maharashtra, India Vodafone Full time

    Who we are VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in...

  • Vacancy for International Voice Process

    2 weeks ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • International Voice-bpo

    2 days ago

    Hinjewadi, Pune, Maharashtra, India thinkbiz consulting Full time

    hiring for international customer support pune-hinjewadi and yervada locations Mnc bpo night shift/uk shift/new Zealand process/Vodafone process 5 days working cabs both sides+meal min 6 months expereince in international chat/voice/sales on papers mandatory immediate jonier virtual interview **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...

  • Uk international voice process

    2 weeks ago

    Yerawada, Pune, Maharashtra, India ThinkBiz Consulting Full time ₹ 3,12,000 - ₹ 4,20,000 per year

    International voice process Uk process Yervada Pune Cabs both sides Meal Uk shift Sal starting from 3.2lpa to 5.2 lpa Fresher/experience both can apply Excellent comms needed Virtual interview Immediate joinerSend cvJob Types: Full-time, Permanent, FresherPay: ₹25, ₹35,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In personSpeak...

  • Customer Support Executive – International Voice Process

    2 weeks ago

    Yerawada, Pune, Maharashtra, India Elevate X Solutions Full time ₹ 30,000 - ₹ 5,50,000 per year

    Customer Support Executive – Canadian Telecom (International Voice Process)Eligibility: Graduates & Undergraduates with minimum 6 months – 1+ year of experience in international voice processEmployment Type: Full-TimeSalary Structure· 6 to 18 months of international voice experienceo CTC: Up to ₹4.5 LPAo During Training: ₹30,915o Post Training:...