Customer Care Advisor

24 hours ago

India Vodafone Full time

**What you’ll do**:

- s customer experience standards.The Customer Care Advisor has a good knowledge of Vodafone
- s latest products and offerings, price plans and associated technologies, systems and processes. And performs specific tasks related to delivering excellent customer service and sales through outbound/inbound communication and in line with standard customer care processes. Typically reports to the Customer Care Team Leader.

**Who you are**:

- Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service;
- Meets defined KPIs including NPS and sales;
- Processes transactional activities in line with Vodafone standards, policies and processes;
- Uses time proactively and efficiently to deliver on service targets;
- Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
- Good understanding of Vodafone products, services, systems, policies and processes in order to effectively deal with a variety of questions and customer transactions;
- Effectively interacts with stakeholders where necessary, to assist with efficient query/complaint resolution;
- Acts as an advocate of Vodafone, protecting the reputation by following Vodafone
- s Brand Tone of Voice;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

**Not a perfect fit?**:
**What's in it for you**:
**Together we can**:

  • Customer Care Advisor

    7 days ago

    India Vodafone Full time

    **Description**: - s customer experience standards.The Customer Care Advisor has a good knowledge of Vodafone - s latest products and offerings, price plans and associated technologies, systems and processes. And performs specific tasks related to delivering excellent customer service and sales through outbound/inbound communication and in line with...

  • Customer Advisor

    1 week ago

    India B&Q Full time

    Job DescriptionOverviewCustomer Advisor - CheckoutsPart time - 20 hours per weekFixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate 13.52 per hour (Inclusive of an 0.81 per hour, store specific location allowance)B&Q LeytonWe believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Experience Advisor

    2 weeks ago

    India VXI Global Solutions Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Original Title: Customer Experience Advisor Req Id: R25_04441 Posted At: Tue Sep 09 2025...

  • Customer Experience Advisor

    1 day ago

    India VXI Global Solutions Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Original Title: Customer Experience Advisor Req Id: R25_04260 Posted At: Wed Aug 27 2025...

  • Customer Experience Advisor

    1 week ago

    India VXI Global Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job DescriptionIt's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usOriginal Title: Customer Experience AdvisorReq Id: R25_04441Posted At: Tue Sep...

  • Customer Care Executive

    2 weeks ago

    India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Care Executive**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 18000-22000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **Required Skills**: Urgent Requirement for Customer Care Executive who can handle customer co-ordinate well and maintain good and healthy relationship with...

  • Customer Support Executive

    6 days ago

    India DishTV Full time

    Job Description Work Experience :Any Job Description :Earn from home Opportunity for Students/House Wives/Retired/VRS/Fresher's/Experienced with good Hindi & English communication skills. Roles and Responsibilities:Inbound Calls(Freelancers), Advisors will receive customer care related calls. Desired Candidate Profile :Must have own Laptop/Desktop &...

  • Customer Service Advisor

    1 week ago

    Kolkata, India Capgemini Full time

    Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...

  • Specialty Care Advisor

    2 weeks ago

    India Bristol-Myers Squibb Full time

    **Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...

  • Customer Care Officer

    2 weeks ago

    India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Care Officer**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 14000-20000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **HR Contact No**: 9730105601