Customer Service
1 week ago
Co odinating with Sales and pricing for container booking.
- Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings
- Building customer relationships and providing excellent customer service
- Excellent verbal and written communication skills
- Fetching and issuing correct vessel schedule from shipping line to Customer
- Ensure accurate and timely data entry into our operating system
- Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer
- Use daily customer service report to make sure all release requirements have been met before container pickup.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 4 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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