Customer Service

2 weeks ago

Mumbai Maharashtra, India Rushabh Sealink PVt LTD Full time

Co odinating with Sales and pricing for container booking.
- Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings
- Building customer relationships and providing excellent customer service
- Excellent verbal and written communication skills
- Fetching and issuing correct vessel schedule from shipping line to Customer
- Ensure accurate and timely data entry into our operating system
- Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer
- Use daily customer service report to make sure all release requirements have been met before container pickup.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 4 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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