Customer Success Associate

1 day ago


Gurugram Haryana, India 10xgrowthaccelerator Full time

We are hiring **Customer Success Associates - L1** to join our dynamic team at Reach Mobile. This role requires strong communication skills, a customer-first mindset, and the ability to engage with international clients to deliver excellent support and service.

**Key Responsibilities**
- Act as the first point of contact for international customers, addressing queries and concerns with professionalism.
- Provide accurate information, troubleshoot issues, and ensure effective resolution within defined SLAs.
- Collaborate with internal teams to resolve complex customer problems.
- Maintain a high level of product knowledge to assist customers effectively.
- Ensure customer satisfaction by delivering a seamless and empathetic support experience.
- Document interactions and update systems with relevant information.

**Eligibility Criteria**
- **Education**: Graduate (any stream).
- **Skills**: Excellent verbal and written communication in English.
- **Experience**: Some international exposure (customer-facing role or interaction preferred).
- Strong interpersonal skills with the ability to handle customer queries patiently and effectively.

**Salary & Benefits**
- **Benefits**: Cab facility available.

**Location**
- Gurugram (Work from Office).

Pay: ₹25,000.00 - ₹29,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person



  • Gurugram, Haryana, India Opportunity Hubb One Steps Solution Pvt. Ltd. Full time

    **Customer Success Associate Responsibilities**: - Being the first point of contact for customers and handle all customer inquiries - Building relationships with customers and ensuring they are satisfied with the company's products and services - Assisting customers with any issues or problems they have - Answering customer questions and providing...


  • Gurugram, Haryana, India Infosec Ventures Full time

    **Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...


  • Gurugram, Haryana, India Infosec Ventures Full time

    **Associate / Sr. Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Openings: 5** **Experience**: **Min. 2-4 Years of work experience** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering,...


  • Gurugram, Haryana, India Star Hire Services Full time

    We are excited to inform you that Transcom is currently hiring for Phone Pe processes and we would greatly appreciate your support in this effort. Details of the Hiring Requirements: **Processes: Phone Pe** **Positions Available: Customer Success Associate** Work Mode: Work From Office Position : Customer Success Associate Joining Target: 180 Closeing...


  • Gurugram, Haryana, India Orange Mantra Full time

    Gurgaon - 1 - 1 to 3 years - Full Time We are seeking a proactive and customer oriented Associate Customer Success professional to join our IT software development services team in Gurgaon. You will work closely with clients to ensure successful delivery, adoption, and satisfaction with our software solutions and development services, driving long-term...


  • Gurugram, Haryana, India Salt Attire Full time

    Customer Success Associate - SALT Attire Location: Gurgaon Role & Responsibilities/Key Skills: - Handling day to day Customer Queries - Address the customer queries and provide solutions within the TAT (Turnaround time) - Manage external queries for Sourcing. - Maintain the list of items sourced, co-ordinate with the relevant teams for delivery and pickup...


  • Gurugram, Haryana, India Whitefield Careers Full time

    Company Name - Transcom Job Title - Customer Success Associate ( Domestic Process) Experience - 0 to 2 years exp in Customer Support Process - Voice process Qualification - Graduation/Under graduation Skill set - Excellent Communication in English/Hindi ( Verbal communication skills) Salary - Voice process - 23k to 25k CTC Work Mode - WFO / 24*7...


  • Gurugram, Haryana, India scaligh pvt ltd Full time

    **Work Mode** Work From Office Process Domestic process **Position **Customer Success Associate **Interview mode** HR Round; Ops Round; **Joining formalities**; Joining Position Customer Support Executive - Male\Female both can consider **Skillset** Excellent coms in English/Hindi ( verbal and written communication skills) **Qualification** Gred/Under...


  • Gurugram, Haryana, India Kareer Hubb Full time

    Hiring for Customer Success Associate L1 Openings: - German(C1) - Up to 8.5 LPA Dutch(C1) - Up to 14 LPA Hebrew(C1) - Up to 14 LPA Italian (C1) - Up to 11.5 LPA Location - Gurgaon - Excellent communication skills with min 1yr of relevant exp in an International BPO 5 days working + 1 time meal + both side cab Need an immediate joiner with hands-on...


  • Gurugram, Haryana, India VCollaborate consulting Full time

    **Hiring: Customer Success Associate** **Job Type**: Full-time | Permanent **Location**: Work from Office We are hiring enthusiastic and goal-driven**.** The role requires engaging with customers over calls, understanding their needs, and closing sales effectively. **Job Type**: Full-time | Permanent **Salary**: ₹25,000/month + Incentives **Shifts**:...