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Customer Service

2 weeks ago

Matunga Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

x**Job Title**: Customer Service Representative
**Location**: Matunga, Mumbai
**Employment Type**: Full-Time
**Work Schedule**: Monday to Saturday, 9:30 AM - 6:30 PM
**Salary Range**: ₹30,000 - ₹40,000 per month (commensurate with experience)
**Experience Required**: 2-3 years in customer service or a related field
**Education**: Bachelor's Degree in any discipline

**Job Summary**:
**Key Responsibilities**:

- Resolve customer complaints and issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal departments to ensure customer satisfaction.
- Provide product and service information to customers.
- Follow up with customers to ensure resolution of issues.Adzuna

**Qualifications**:

- Bachelor's Degree in any discipline.
- 2-3 years of experience in a customer service role.
- Excellent verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Strong problem-solving skills and attention to detail.

Application Question(s):
**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9920501083