Restaurant Captain

6 days ago

Delhi Delhi, India Intehire Services Full time

Greet and escort guests/customers to their allocated tables
- Assist in managing/handling guest restaurant reservations
- Good knowledge of menu (food and beverage) and presentation standards; offer menu recommendations upon request and aptly suggest additional options
- Able to anticipate any unexpected guest needs with prompt and efficient reaction
- Serve guest orders as per restaurant standards
- Record transaction/orders in Point of Sales terminal at the time of order
- Communicate order details to the kitchen staff, in particular VIP, special instructions etc.
- Constantly ensure the cleanliness and organization of work areas, chinaware, silverware, glassware, and that the whole restaurant is always kept presentable at all times
- Review order dockets to guarantee correct and efficient preparations for orders received to present the accurate final bill to guests and process payment
- To check the accuracy of bill/checks before presenting to customer or processing the payment
- Perform shift closing on the Point of Sales terminal; tally cash and credit card settlements
- Ensure that the whole restaurant is always kept clean, organized and presentable at all times
- Ensure that brand standards and SOP’s are consistently implemented
- Complete closing duties, including restocking items, closing reports, etc.
- Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance
- Take an active role in coaching and developing junior staff
- Ad-hoc responsibilities assigned by the Manager

**Requirements**:

- Min Diploma or equivalent to at least 4 years of relevant experience in food and beverage services
- BS Degree in Business Administration; Hospitality Management or Culinary background is a plus
- Certificate of Basic Food Hygiene Course
- Good Knowledge of Food and Beverage/Wine Service
- Outstanding communication, interpersonal and exceptional guest service skills
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS, InfoGenesis, etc.)
- Proficient and effective problem solver
- Excellent team leader with the capability of performing multiple tasks at hand with mínimal supervision and adequate to support and lead junior staff
- Up to date knowledge with food and beverages trends and best practices

I'

**Job Types**: Full-time, Permanent

**Salary**: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

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