L1/l2 - Global IT Help Desk Support

In your journey at EXO Edge, you will be: Primarily focused on: - Ensuring smooth IT support operations - Contributing to help desk policies, and procedures and ensuring their implementation - Enrichment of IT support knowledge base and training Fulfilling the below roles and responsibilities: - Prioritize incidents and service requests according to...

**Must have experience in L1 and L2 support** **Should be having minimum 2-8 Years of experience** - Proven experience in a network administrator role. - Fully support, configure, troubleshooting, maintain and upgrade international clients networks. - Have worked with ticketing tools, O365 and LAN/WAN. - Ensure network security and connectivity. - Specify...

The Help Desk Technician is the first point of contact for end-users experiencing technical difficulties. You will monitor and manage the helpdesk ticketing system, prioritize and resolve tickets promptly, and escalate complex issues as necessary. Key duties include supporting software installations, hardware setup, basic network troubleshooting, and...

Seeking a CCNA Certified Network Engineer (L1) to assist with basic network configuration, first-level troubleshooting, monitoring, documentation, and support under the guidance of senior engineers, ensuring smooth network operations per SOPs.

We are seeking a proactive IT Service Desk Manager to oversee our technical support team. The IT Service Desk Manager will be responsible for ensuring efficient and high-quality support services to our employees. **Duties** - control the day by day sports of the provider desk crew - make certain that every one troubles are nicely logged, assigned, and...

In your journey as a Global IT Intern/Associate you will: - Communicate with end-users to understand their support requests - Provide initial technical support to regional and corporate offices on: - Microsoft Windows - Apple iOS - Microsoft Office Suite - Computer Hardware - Mobile/Tablet Equipment - Printers/Copiers/MFD’s - RealPage Onesite...

**Salary **: 13K - 25K plus lucrative incentives ⦁ L1 : 13K-15K ⦁ L2 : 15K-18K ⦁ L3 : 18K-24K ⦁ L4 : 25K + **Skills Required**: ⦁ An interest in Financial Products ⦁ Should have excellent communication skills ⦁ Good selling skills ⦁ The ability to explain complex information clearly and simply ⦁ Providing help and advice to customers...

**About the Role**: This is a high-impact leadership role, requiring someone who can think like a founder, execute like a growth hacker, and build like an ecosystem developer. If you have a proven track record of building Web3 communities, driving multi-million-dollar fundraising efforts, and establishing key relationships across L1s, L2s, VCs, and...

**Systems Administrator(US)** **Experinace : 3+yr** **Job Location : Mohali** **Communication skills in English must be excellent** Handling and Managing Network essentials such as Routing,Switching and Network Security.Moreover, experience of L1 and L2 Troubleshooting, Able to Manage Customer Dealings and Meetings.Expert in Troubleshooting issues raised...

**About the Job** **Company Description** Gian Jyoti Global School is a premier CBSE-affiliated institution with a proud legacy of over 52 years in delivering quality education. **Position**: Receptionist/Front Desk Executive **Location**: Mohali, Punjab **Role Description** **Key Responsibilities**: - **Front Desk & Telephonic Duties**: - Handle...