Customer Support Representative

1 week ago


Gurugram Haryana, India ToothSketch Full time

Role Overview:
Key Responsibilities:
Respond promptly to customer inquiries and follow up as needed.

Understand client requirements and provide accurate information or escalate to the relevant team.

Maintain records of client interactions, feedback, and issues.

Collaborate with internal teams to ensure timely resolution of customer concerns.

Represent the company in a confident, polite, and solution-oriented manner.

**Requirements**:
Strong verbal and written communication skills in English (mandatory).

Ability to engage with clients in a confident, professional, and empathetic manner.

Customer service experience preferred, but freshers with strong communication skills may apply.

Willingness to learn about dental products, terms, and processes (training provided).

Ability to work from the office in Gurugram DLF phase 3 during Rotational shifts.

**Education**:
Bachelor’s degree (any field) preferred.

**Benefits**:
Dental-specific training will be provided.

Provident Fund.

Exposure to a global dental industry network.

Supportive and growth-oriented work environment.

About Us:
We are a fast-growing dental company working with dental professionals globally. Our mission is to provide exceptional products, services, and support to our clients. We are looking for a customer-focused individual with excellent communication skills to join our team.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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