Process Associate- Claims

4 days ago

Gurugram Haryana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- Your role will require you to utilize your experience in and knowledge of FNOL processing, Payment processing related to claims, understanding Static report and UW control sampling, and working on those reports. You will also be responsible for managing claims mailbox, SIR (Self Insured Retention) processing, generating Loss runs and chasing broker for additional information needed to progress from a bind to a policy._

**_ _**
- Responsibilities_
- _Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred_
- _Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business_
- _Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims_
- _Consistently meet established productivity, schedule adherence, and quality standards_
- _Authorize the appropriate payment or refers claims to investigators for further review_
- _Conduct data entry and re-work; analyzes and identifies trends and provides reports, as necessary._
- _Consistently meet cycle time/productivity goals that are aligned with corporate objectives_
- _Ability to consistently meet cycle time/productivity goals_
- _Examine documents for completeness, accuracy, or conformance to standards_

**_ _**
- Qualifications we seek in you_
- Minimum Qualifications / Skills_
- _Graduate (in any discipline)_
- _Relevant work experience in claims processing_
- _Ability to communicate efficiently & effectively, both verbally and in writing_
- _Good at MS Office_
- Preferred Qualifications/ Skills_
- _Analyze processes and procedures and identify errors or inconsistencies_
- _Knowledge of different P&C insurance process and procedure in US market_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Nov 19, 2024, 6:52:14 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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