Process Associate
2 days ago
Job Description :Role Description Person would be responsible for Indexing and Claims. Ability to understand Claims receipts and Index accurately followed by Accurate Claims setup and adjudication is required. Process may involve Indexing and Claims to be done separately by different pool of associates Education/Experience Minimum – Graduate 1-2 years of customer service experience in International BPOs (non-voice) Candidates should have worked in US/Canada Insurance company and must have the knowledge/experience of Individual Insurance process Skills/Knowledge Good written and verbal communication skills Good commitment to customer service and quality Good research and follow-up skills Typing skills of 25-30 words per minute Proven ability to work independently and in a team environment. High level of attention to detail to reduce risk of error with complex work, strong logic, problem solving knowledge & understanding of Group/Individual Insurance Products Responsibilities Processes customer requests in a timely and accurate manner Meets established quality control measures. Meets individual productivity requirements. Communicates with customers through written and oral correspondence Provides follow up on requests that cannot be immediately resolved. Build relationships with staff from other departments to ensure queries are responded to in a timely manner. Escalates issues to management when needed. Works with management to set daily priorities to ensure prompt and efficient service. Maintains flexibility in a high speed, demanding team environment. Identifies process improvements to increase efficiencies and streamline processes. Actively participates in departmental team meetings and other open forums. Assists with department projects and initiatives as needed. Soliciting and compiling information and data related to processing activities. Using PC applications and functions such as Excel and Word to update and load data sets. Working with mainframe/CSW/Valet, Ingenium applications Creating and monitoring the Process Notes Meeting and exceeding client defined service level metrics on timeliness and accuracy Job Category: Customer Service / OperationsPosting End Date: 26/11/2025
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Process Associate
4 days ago
Gurugram, Haryana, India MentorBeep Full time**Position**: Process Associate **Location**: Udyog Vihar Phase 1, Gurgaon **Experience**: 1-3 years in BPO **Shift Timing**: 3:30 PM - 12:30 AM (UK Shift) **Workdays**: Monday to Friday **Notice Period**: Immediate only **Facilities**: - Cab Facility (Pick & Drop) - Food Facility **Recruitment Process**: - Virtual first round after shortlisting - Final...
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Process Associate
1 week ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Operations Processing Senior Associate
1 week ago
Gurugram, India NTT Full timeJOB DESCRIPTION Operations Processing Senior Associate
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Process Associate
4 weeks ago
Gurugram, Gurugram, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Senior Associate
4 days ago
Gurugram, India Milliman Full timeJob Role: We are looking for a new colleague for the position of Sr. Associate Process Excellence, to work on process improvements, business transformation, Robotic Process Automation (RPA) etc, in the Employee Benefits function at Milliman India. This is an unique opportunity for you to experience an environment that combines the latest technology and...
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Process Associate
2 days ago
Gurugram, Haryana, India Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Process Associate
6 days ago
Gurugram, Haryana, India Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Process Associate-Underwriting
1 week ago
Gurugram, India Genpact Full timeReady to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
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Process Associate – Underwriting Support
1 week ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
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Process Associate
1 week ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
