Customer Support Executive

1 day ago

Gurgaon, India DESIGN MAGNET Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

  • Customer Support Executive

    3 days ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    19 hours ago

    Gurgaon, Haryana, India Cyboard School Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing professional and friendly customer support, ensuring customer satisfaction, managing online support channels, offering technical support, and delivering exceptional customer...

  • Customer Support Executive

    6 days ago

    Gurgaon, India T&N Business Services Pvt Ltd Full time

    **We are looking for Customer Support Executive** **Location - Gurugram** **CTC upto - 3.6lpa** **Experience - Min 2 year** **Process Type**: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilise inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where...

  • Customer Support Executive

    20 hours ago

    Gurgaon, Haryana, India ElecTorq Technologies(Baaz Bikes) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing customer support and ensuring customer satisfaction through various channels including online support. Day-to-day tasks include handling customer inquiries, resolving technical issues,...

  • Customer Support Executive

    20 hours ago

    Gurgaon, Haryana, India Google Ads (Google Partner) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Google Ads, located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, resolving customer issues, providing technical support, and ensuring customer satisfaction. Daily tasks...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, India Webrocks Full time

    **Job openings for customer support executive in sector 18 gurugram**: Home **›**Current Jobs **›** Job openings for customer support executive in sector 18 gurugram - Customer Support ExecutiveGurugram, Sector 18 Process - Real Me ( Telugu Expert and Kannada as well) Job Profile - Customer Care Executive Location - Gurgaon Salary - 22k CTC (Telugu) 20k...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Hiring Hub Full time ₹ 24,000 - ₹ 35,000 per year

    Company DescriptionHiring Hub specializes in recruitment processes, covering every step from job description to offer letter. This includes the initial application, screening (via phone or one-way video interviews), face-to-face interviews, assessments, background checks, and all other elements critical to making the right hire. Our comprehensive approach...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Hiremora Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionHiremora is more than just a recruitment agency; we are your trusted growth partner dedicated to connecting dynamic talent with thriving organizations. We specialize in talent acquisition, end-to-end recruitment solutions, and HR support services tailored for startups, SMEs, and MNCs across India. Our goal is to deliver quality, speed, and...

  • Customer support executive

    2 weeks ago

    Gurgaon, Haryana, India Cubnet Services Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Customer Support ExecutiveRole Description :-This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate with internal...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Bluethread Brands Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionBluethread Brands is known for its diverse portfolio of fashion labels. Our brands are celebrated for their unique aesthetics, innovative designs, and unparalleled craftsmanship. From chic workwear to elegant contemporary fashion, Bluethread offers premier fashion choices for a wide range of tastes. Our manufacturing facilities and skilled...