Insurance Support Officer

**Description**:
The role sits within the Governance, Risk & Compliance function.
The team’s focus is to support the business to ensure all legislative, regulatory and best practice requirements are met.
You will be a key part of the team, working within a global professional services and technology firm who pride themselves on providing the highest standards of service. Reporting to the Group Insurance Programme Manager, the Insurance Support Officer will support in managing the Groups Global Insurance Programme.
The role holder will engage regularly with the Groups insurance broker and will work collaboratively with various stakeholders throughout the business regarding Groups Global Insurance Policies.
The role requires a hands-on approach to the management of our current insurances, from providing evidence of cover to Group businesses, and liaison with brokers regarding coverage queries, policy updates and where necessary in the management of claims, as well as an active engagement in the ongoing renewal of the Group’s policies throughout the year but and at key renewal dates across group.
The role also requires the holder to support the integration of newly acquired businesses as part of the Group’s M&A strategy, helping either to integrate the target company into Group policies, or absorbing new policies into the Group’s programme
With over 60 insurance policies in force across the Group globally, and a total premium spend more than £5m the Group’s Global Insurance Programme is wide ranging and complex.

**Key Responsibilities**:
Maintaining insurance spreadsheets and policy schedules
Obtaining insurance certificates for stakeholders
Helping with insurance focused audit and tender questionnaires
Supporting the collation of information required for the renewal of the Groups global insurance policies
Working with stakeholders and the Groups Insurance Broker to capture and verify required data
Helping to collate claims against the business to identify trends and to enable reporting
Assisting with the integration of insurances following new business acquisition into Group
Liaising with global insurance brokers to ensure adequate cover is in place
Assisting with any mid-term adjustments together with new business quotations

**Skills, Knowledge & Expertise**:
The Insurance Support Officer will have experience of working in an Insurance Industry, and shall have the following experience & competencies:

- Knowledge & understanding of Corporate Insurances ideally with a relevant background and experience of insurance program support, either within a large corporate insured or within an insurer or insurance broker.
- Communication skills (verbal and written) with a proven ability to communicate in clear & concise terms in a range of styles and formats and the ability to work to tight deadlines
- Strong planning and organisation skills, with the ability to react business needs & risks, and produce results in a timely manner
- Strong communication and interpersonal skills, with experience of working collaboratively with colleagues at all levels and externally
- Excellent attention to detail
- Excellent IT skills
- Self-starting, able to define and drive deliverables through to completion
- Driven to continually improve themselves and those around them
- Appropriate professional certification (desirable)

**About Davies**:
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.