Call Monitoring

Namaste! The Sales Call Monitoring personnel at The Byke Hospitality Ltd. will be responsible for evaluating and analyzing customer service interactions to ensure adherence to company standards and policies. This role involves monitoring call quality, providing feedback to improve performance, and implementing strategies to enhance overall customer...

Namaste! The Sales Call Monitoring personnel at The Byke Hospitality Ltd. will be responsible for evaluating and analyzing customer service interactions to ensure adherence to company standards and policies. This role involves monitoring call quality, providing feedback to improve performance, and implementing strategies to enhance overall customer...

Role: Operations and Monitoring Intern Location: IIT Bombay, Powai, Mumbai Job Type: Full-Time About Us: Living Things is a pioneering IoT platform by iCapotech Pvt Ltd, dedicated to accelerating the net zero journey towards a sustainable future. We bring mindfulness in energy usage by our platform. Our solution seamlessly integrates with existing air...

Roles & Responsibilities:Review and audit dealer-client call recordings related to order placements.Ensure calls are clear, complete, and accurately reflect trade details.Identify discrepancies, red flags, gaps or violations and instances of non-compliance.Maintain detailed and accurate audit documentation and reports.Work closely with the compliance team to...

Roles & Responsibilities: Review and audit dealer-client call recordings related to order placements. Ensure calls are clear, complete, and accurately reflect trade details. Identify discrepancies, red flags, gaps or violations and instances of non-compliance. Maintain detailed and accurate audit documentation and reports. Work closely with the compliance...

Job Role:Team Member (Reviewer /Analyst) Transaction/Fraud MonitoringMonitoring of transactions & alerts online / real time for fraud detection and prevention.Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.Optimum use of fraud monitoring system/tools, Finacle...

**Job Accountabilities**: - Providing routine / emergency treatment for employees and family members over call ( Tele calling ) - Conduct medical monitoring as per schedule - Manage liaising services - Conduct OH programs # CASHe, OH Sub-committee, Awareness Programs - Provide training to employees and contract workers - Conduct internal audits - Support...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank's domestic and...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank's domestic and...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...