Sales Call Monitoring Associate

7 days ago


Andheri Mumbai Maharashtra, India The Byke Hospitality Ltd. Full time

Namaste

The Sales Call Monitoring personnel at The Byke Hospitality Ltd. will be responsible for evaluating and analyzing customer service interactions to ensure adherence to company standards and policies. This role involves monitoring call quality, providing feedback to improve performance, and implementing strategies to enhance overall customer experience.

Job Role and Responsibilities
- Call monitoring and providing actionable insights.

Requirements and Skills
- Any graduate fresher / previous experience with Hospitality or BPO industries (preferred)
- Good communication skills.
- Interest and passion to work in hospitality industry.
- Good in MS Excel.

Location - J.B. Nagar, Andheri (East), Mumbai.

**Job Types**: Full-time, Part-time

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Work from home

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8655178055


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