Apprentice - Global Payment Operations

Overview:
Connecting clients to markets - and talent to opportunity.

With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

**StoneX**Apprenticeship**

Are you looking to gain real world experience in an entrepreneurial culture? Consider an apprenticeship at a thriving global financial services firm and **_launch your career with StoneX_** A StoneX Apprenticeship will provide development, support, career growth, and an endless array of opportunities. You can expect to make an impact on the business and experience a career defining apprenticeship program. The program will start in January or February and go through until July, where the successful students upon attaining the university degree will be considered for full-time positions that immediately follows the apprenticeship.

**Apprenticeship**Perks**:
In addition to the real-world experience, you’ll gain at StoneX, we’re excited to offer apprentices several perks which include the following:

- ** Compensation**: All apprentices are paid at a competitive rate.
- ** Socials**: Networking and acclimation to the company, office, and city are important aspects of the apprenticeship program. Socials and local favorites are planned at various points, with large events at the beginning and end of your apprenticeship.
- ** Access to Senior Leaders**: Senior leaders are involved in the apprenticeship program from day one, delivering trainings, presenting on firm business, weekly leadership calls, and even attending socials.
- ** Training**: Virtual and in-person trainings to get apprentices onboarded and connected with the company globally.
- ** Mentorship**: Apprentices have a mentor and buddy to help answer any questions and work alongside during your apprenticeship.

**Responsibilities**:
**Position Purpose**:
We are looking for a curious and committed individual to join our Global Payments Operations team. This apprenticeship offers a unique opportunity to gain hands-on experience in the fast-paced world of cross-border payments. You’ll rotate among different teams of the department and learn how global transactions are processed, settled, and reconciled, while also supporting the back-office functions that ensure operational accuracy and compliance. Through mentorship and real-world exposure, you’ll develop a strong foundation in financial operations and gain insight into the systems and processes that power international payments.

**Roles and Responsibilities (but not limited to)**
- Support settlement activities, including payment instruction validations, confirmation matching and exception handling.
- Process and monitor payments across various currencies and systems, ensuring accuracy and timeliness.
- Investigate payment discrepancies, delays, or failures, and escalate issues as needed.
- Maintain accurate records of payment instructions, confirmations, and reconciliations.
- Reconcile transactions between internal systems and external counterparties or banks.
- Liaise with internal teams (e.g. Treasury, Trading Desk, Risk, Client Services) and external partners (e.g. banks or vendors) to resolve operational issues.
- Contribute to process improvements by identifying inefficiencies and suggesting enhancements.
- Support system testing and implementation of new tools or upgrades related to payment workflows.
- Prepare reports and dashboards for internal stakeholders on payment volumes, errors, and KPIs**.**

Qualifications:
**StoneX Essential** **Qualifications**
- Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
- Sound verbal/written communication skills
- Effective interpersonal skills
- Sense of urgency
- Honesty, curiosity, and tenacity
- Strong work ethic and emphasis on attention to detail
- The confidence to fail

**Early Careers Requirements**
- Pursuing a relevant bachelor’s degree course from an accredited university
- Finishing university by July-August 2026
- Available for a January 2026 start on a full-time 6-month program

**Working environment**:

- Hybrid (team dependent)