Business Coordinator
6 days ago
You will be the primary point of contact for our valued customers, addressing their inquiries, resolving issues, and strengthening our relationships with them.
**Responsibilities**:
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Proactively identify opportunities to enhance customer satisfaction and loyalty.
- Maintain accurate records of customer interactions and track key performance metrics.
- Prepare regular reports on customer feedback, satisfaction levels, and retention rates.
**Qualifications**:
- Bachelor's degree in business administration, marketing, or a related field preferred.
- Proven experience in customer service, account management, or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask, prioritize tasks, and work well under pressure.
**Job Types**: Full-time, Permanent
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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