Bpo Associate

6 days ago

Airoli Navi Mumbai Maharashtra, India Aparna Singh Label Full time

**Launch robot food delivery services at US**

**Key Responsibilities**:

- Resolve issues related to orders, payments, delivery delays, or app usage
- Coordinate with restaurants and delivery partners for smooth order fulfillment
- Maintain accurate records and escalate unresolved issues
- Deliver high customer satisfaction

**Location**: Airoli, Navi Mumbai (Work from Office)

**Job Type**: Full-Time
**Salary**: ₹21,000 - ₹24,000 per month **Experience**: 0-2 years (Freshers Welcome)
**Shift**: Rotational shifts (including weekends & holidays)
**Weekly Offs**: 2 **rotational offs** per week

**About the Company**:
We are a rapidly growing food delivery platform that’s changing how India eats. Our team in **Airoli, Navi Mumbai** is expanding, and we’re hiring **Customer Care Executives** to deliver fast, friendly, and efficient support to our users.

**Key Responsibilities**:

- Resolve issues related to orders, payments, delivery delays, or app usage
- Coordinate with restaurants and delivery partners for smooth order fulfillment
- Maintain accurate records and escalate unresolved issues
- Deliver high customer satisfaction and meet response time targets

**Requirements**:

- Strong communication skills in **English**:

- Comfortable using apps, chat tools, and computers
- Good listening skills and a calm, helpful attitude
- Ability to work in **rotational shifts** (including nights/weekends)
- Open to working with **2 rotational weekly offs**

**Eligibility**:

- Minimum Qualification**:12th Pass / Graduate**:

- Experience: 0 to 2 years (Freshers are welcome)
- Prior BPO

**Job Types**: Full-time, Fresher

Pay: ₹21,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

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