Team Member-training-cec-ho

Plans and facilitates new hire, refresher trainings and compliance based functional training to new and existing credit card employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and implementation of sales strategies devised for process. - Conduct OJT and provide Coaching...

Job Description The key responsibilities of the role will be as follows:Identify the training requirements for a large number of employees of various Retail Asset functional Learning areas of the Bank through continuous liaising with respective Retail Asset Function heads (Mortgages, Working capital, Business Loans, Personal Loans, Credit card, Consumer...

**CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...

nter Custom Internal Posting Description- **Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the...

**CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the...

Enter Custom Internal Posting Description **CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's...

Job Role - Championing the Service Assurance practice as the custodian of the last frontier of the service recovery for escalations from the Nodal Office, MD & Kotak Leadership Team’s Office and the Office of the Banking Ombudsman - Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations handled - Root...

**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...

Job Description CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards,...

**Position**: Team Member **Location**: [Talegaon] **Job Type**: Full-time - Part-time **About Waffle Castel**: Waffle Castel is a rapidly growing food brand, known for serving freshly prepared waffles and desserts with an unforgettable customer experience. Our vision is to deliver high-quality products with excellent service. **Key Responsibilities**: -...