Customer Relationship Executive

3 days ago


Malad Mumbai Maharashtra, India USK Balaji Plast Pvt Ltd Full time

Job Overview:
We are seeking a Sales Coordinator + Customer Relations Executive to support the sales team, generate leads, and manage relationships with both new and existing clients. The role involves coordinating sales activities, maintaining a client database, and ensuring a high level of customer satisfaction.

Key Responsibilities:

- Sales Coordination: Assist in scheduling, preparing sales reports, handling inquiries, and tracking orders.
- Lead Generation: Identify new business opportunities, qualify leads, and maintain the lead database.
- Client Relationship Management: Build and maintain strong client relationships, manage customer retention, and address inquiries promptly.
- Database & Reporting: Maintain CRM data, track pipeline performance, and provide regular sales updates.
- Cross-functional Collaboration: Work with marketing and sales teams to optimize client experiences and sales processes.

Qualifications:

- Bachelor’s degree in Business or a related field.
- 1-3 years of experience in sales coordination or customer relations.
- Proficiency in CRM software and MS Office.
- Strong communication and organizational skills.

Pay: ₹10,032.05 - ₹34,709.94 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9137633196



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