Guest Service Associate

18 hours ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 24096827

**Job Category** Housekeeping & Laundry

**Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Associate

    2 weeks ago

    Bengaluru South, Karnataka, India Starlit Suites Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Guest Service Associate located in Bengaluru South. The Guest Service Associate will be responsible for greeting guests, managing reservations, assisting with check-in and check-out procedures, answering guest inquiries, and providing excellent...

  • Guest Service Associate

    3 days ago

    Bengaluru, Karnataka, India Meraqui Ventures Pvt Ltd Full time

    **Job Role: Guest Service Associate** **Location: Bangalore Airport** **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling...

  • Guest Service Associate

    18 hours ago

    Bengaluru, Karnataka, India PVR INOX LTD Full time

    **Job Summary**: As a Guest Service Associate at PVR, you will be the face of the cinema, responsible for providing excellent customer service, ensuring guest satisfaction, and maintaining the quality and cleanliness standards of the cinema. **Key Responsibilities**: - Greet and assist guests courteously at the entrance, box office, and food counters. -...

  • Guest Service Associate

    1 week ago

    Bengaluru, Karnataka, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

  • Guest Services Associate

    3 days ago

    Bengaluru, India PVR Limited Full time

    Company Description PVR Limited, founded in April 1995, through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, is India's leading multiplex chain. PVR pioneered the multiplex revolution in India by establishing the first multiplex in New Delhi in 1997. Today, PVR owns over 750 screens across more than 160 properties in...

  • Guest Service Associate

    1 week ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25087659 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Services Associate

    3 days ago

    Bengaluru, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, ScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

  • Guest Services Associate

    5 days ago

    Bengaluru, Karnataka, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

  • Guest Service Associate

    6 days ago

    Bengaluru, India The Fresh Factory Full time

    About the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...

  • Guest service associate

    3 days ago

    Bengaluru, India The Fresh Factory Full time

    About the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...